JORDAE DENIS
New York,NY
Summary
Executive Assistant with 10+ years of experience in administration. Offer high-level administrative support to C-Suite executives. Expert in travel management, expense tracking and heavy schedule coordination.
Overview
13
13
years of professional experience
Work History
Temporary Executive Assistant
Newlight Partners
01.2024 - 04.2024
- Managed five executive calendars, scheduled meetings, appointments and coordinated travel arrangements.
- Processed over 50 Concur travel expenses and reimbursements for executive team and senior management group every month.
- Organized and coordinated conferences and monthly meetings.
- Coordinated lunch/dinner events every month.
Executive Assistant- Office of the CEO
TIAA
11.2021 - 04.2024
- Managed executive calendars, schedule meetings and appointments and coordinate travel arrangements to optimize time
- Processed over 100 travel expenses and reimbursements for CEO and senior management group every month
- Took lead coordinating offsite events
- Booked hair and makeup for CEO in over fourteen states
- Managed payment distribution for 30 vendors
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Updated and maintain confidential database of 350 high profile contacts
- Conducted research on various venues for the CEO
- Organize and coordinate conferences and monthly meetings
- Collaborated with 12 other administrators and executive members to ensure the office is running properly and efficiently (i.e., provide backup support as needed, order suite supplies, mail distribution, equipment servicing/repair, etc.)
Physician Assistant
NYU Langone Health
12.2017 - 11.2021
- Apprised patients for appointments in timely manner
- Managed high call volume which consisted of scheduling new patient appointments for physical therapy and facilitating calls to proper department
- Created new employee binder with helpful tips and workflow for a smooth transition
- Assisted in training new employees
- Scheduled vaccines/injection appointments for multiple practices
- Managed physical therapists' schedules and patient appointments
- Oversaw scheduling for post op wait list of over 300 patients.
Practice Assistant
Memorial Sloan-Kettering Cancer Center
03.2017 - 08.2017
- Functioned as the medical secretary and administrative assistant
- Arranged domestic and international travel plans and itineraries, including flight, car rentals and meeting reservations
- Effectively managed clinic and personnel schedule for physicians
- Developed strong professional relationships with patients through effective communication and customer service skills
- Oversaw high call/email volume for four physicians as well, as well as the emergency phone lines
- Submitted travel authorizations and all reimbursement requests for licenses and medical memberships
- Updated CV'S monthly
Supervisor, Administrative Assistant
New York Bone and Joint
04.2015 - 03.2017
- Functioned as the medical secretary for five physicians in the practice, primarily Dr. Shrikhande
- Prepared office hours (patient packages, exam room set up, acquiring imaging reports and medical records, ensuring planned procedures are approved)
- Billed office hours, ensuring that ICD-10 and CPT codes were correct
- Assisted patients with scheduling appointments, including physical therapy and consultations with other physicians
- Organized weekly schedules for staff
- Conducted performance evaluations and staff meetings
- Consulted with vendors to order and maintain inventory of office supplies
- Trained new employees.
Office Manager
Boris Rubinstein MD
05.2011 - 04.2015
- Made follow up appointments for patients using our computerized patient management system
- Answered the phone, updated appointments, and managed all inquiries for physicians
- Had full access to physicians' patient schedules and made changes when necessary
- Took initiative to create new front-desk filing system
- Kept organized documentation of prescription refill information for office of two physicians
- Managed office supplies, vendors, organization, and upkeep.
Education
Certification - Interior Design
QC Design School
New York 08.2026
Behavioral Sciences
Mercy College
New York, NY01.2015
Skills
- Calendar Management
- Microsoft Outlook
- Concur Expense Reports
- Travel Coordination
- Communication
- Event Coordinator
- Creative Thinker
- Strategic Partner
- Project Management
- Excel Spreadsheets
- Bilingual
Personal Information
Title: Executive Assistant
Timeline
Temporary Executive Assistant
Newlight Partners
01.2024 - 04.2024
Executive Assistant- Office of the CEO
TIAA
11.2021 - 04.2024
Physician Assistant
NYU Langone Health
12.2017 - 11.2021
Practice Assistant
Memorial Sloan-Kettering Cancer Center
03.2017 - 08.2017
Supervisor, Administrative Assistant
New York Bone and Joint
04.2015 - 03.2017
Office Manager
Boris Rubinstein MD
05.2011 - 04.2015
Certification - Interior Design
QC Design School
Behavioral Sciences
Mercy College
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