Jordainy Milian
Miami
Summary
Dynamic professional with extensive experience in vendor management and data analysis. Proven success in negotiating contracts and resolving conflicts, leading to significant process improvements. Skilled in multitasking and team leadership, consistently achieving objectives while ensuring compliance with service level agreements.
Overview
15
15
years of professional experience
Work History
Community Vendor Support Lead
Northsight Management
Scottsdale
10.2022 - 07.2025
- Analyzed vendor performance data to identify areas for improvement or cost savings opportunities.
- Resolved conflicts between vendors and internal stakeholders in a timely manner.
- Performed periodic audits of vendors' activities to ensure contractual obligations were met.
- Managed day-to-day communications with multiple vendors simultaneously.
- Identified opportunities for process improvements within the vendor management program.
- Monitored vendor performance against contracted service level agreements.
- Negotiated pricing and terms with existing vendors on behalf of the company.
- Provided guidance on best practices for working with third-party vendors.
- Identified customer needs by asking questions and advising on best solutions.
FHA Specialist
M&M Mortgage Services
Miami
10.2018 - 08.2022
- Maintained current knowledge of all federal, state, and local laws related to FHA loans.
- Processed loan modifications as needed in accordance with HUD regulations.
- Reviewed loan documents and ensured accuracy of information according to FHA guidelines.
- Verified accuracy of all data entered into computer system to ensure compliance with FHA standards.
- Prepared monthly reports detailing progress on pending loan applications.
Project Manager
Pk Management Group
Doral
01.2011 - 10.2018
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Advised other departments on best practices related to managing large-scale projects.
- Facilitated resolution of conflicts between team members when necessary.
- Managed multiple projects with competing deadlines simultaneously.
- Led meetings with internal team members, consultants and contractors.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
Education
High School Diploma -
Terry Parker High School
Jacksonville, FL03-2003
Skills
- Vendor management
- Data analysis
- Contract negotiation
- Performance monitoring
- Process improvement
- Conflict resolution
- Time management
- Team leadership
- Vendor evaluation
- Cold calling
- Multitasking
Languages
Spanish
Professional
Timeline
Community Vendor Support Lead
Northsight Management
10.2022 - 07.2025
FHA Specialist
M&M Mortgage Services
10.2018 - 08.2022
Project Manager
Pk Management Group
01.2011 - 10.2018
High School Diploma -
Terry Parker High School
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