Jordaliz Lamb
Cranston,RI
Summary
Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.
Overview
8
8
years of professional experience
Work History
Shift Lead
At Home
05.2021 - 11.2024
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Established positive rapport with customers and staff members alike through strong communication skills.
Child-care/ Teacher Assistance/ Infant Teacher
Kid's Kingdom
08.2016 - 05.2021
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
Health Information Clerk
The Aesthetic Dental Studio of RI
06.2016 - 06.2017
- Processed records quickly to avoid delays and keep workflows running smoothly.
- Worked with professionals on scanning, coding and releasing information to departments.
- Processed records efficiently and oversaw timely project completion.
- Used medical center hardware and software to produce required reports.
- Reduced errors in recordkeeping through meticulous attention to detail and regular audits of health information files.
- Streamlined patient records management by implementing efficient filing and organizational systems.
Education
Associate Degree - Medical Laboratory Technician
Community College of RI
Lincoln, RI05.2026
Associate Degree - General Education Studies
Community College of RI
Warwick, RI12.2022
High School Diploma -
Cranston High School East
Cranston, RI06.2017
Skills
- Customer service focus
- Guest service
- Employee training
- Team motivation
- Workplace safety
- Conflict resolution
- Work delegation
- Cash handling
- Problem-solving
- Strong verbal and written communication
Languages
Spanish
Full Professional
Timeline
Shift Lead
At Home
05.2021 - 11.2024
Child-care/ Teacher Assistance/ Infant Teacher
Kid's Kingdom
08.2016 - 05.2021
Health Information Clerk
The Aesthetic Dental Studio of RI
06.2016 - 06.2017
Associate Degree - General Education Studies
Community College of RI
High School Diploma -
Cranston High School East
Associate Degree - Medical Laboratory Technician
Community College of RI
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