Jordan Adams
Alpharetta,Georgia
Summary
Reliable and skilled forklift operator and customer service professional with extensive experience in warehouse logistics, vehicle maintenance, and sales. Seeking to leverage technical expertise and strong work ethic to contribute to a dynamic team in a challenging environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Forklift Operator / Dock Worker
Central Transport
02.2023 - 05.2025
- Operated stand-up, sit-down forklifts and warehouse machinery to transport goods efficiently within the facility.
- Managed the loading and unloading of shipments, maintaining proper inventory levels.
- Ensured warehouse organization, cleanliness, and adherence to safety standards.
- Worked collaboratively with team members to meet daily productivity goals.
- Operated stand-up forklifts to efficiently move materials within the warehouse, ensuring timely and accurate deliveries.
- Loaded and unloaded trucks and trailers, adhering to safety procedures and weight limits.
- Maintained a clean and organized work area, ensuring optimal storage and retrieval of materials.
- Performed daily forklift inspections and reported any maintenance issues.
- Assisted in inventory control and stock rotation.
- Collaborated with warehouse team members to ensure smooth and efficient operations.
Diesel Maintenance Technician
Ryder
10.2022 - 12.2023
- Delivered diagnostic, maintenance, and repair services for a diverse fleet of diesel vehicles, minimizing downtime and maximizing operational efficiency.
- Ensured cleanliness and presentation of vehicles by performing meticulous washing and cleaning.
- Managed inventory for parts and supplies, ensuring adequate stock levels.
- Collaborated with team members to troubleshoot mechanical issues, ensuring compliance with all safety and environmental regulations.
Store Supervisor
Walgreens
04.2022 - 08.2023
- Supervised daily store operations to ensure compliance with policies and procedures.
- Trained and mentored staff on customer service best practices and product knowledge.
- Managed inventory levels, conducted stock audits, and organized product displays.
- Implemented sales strategies to enhance customer engagement and drive revenue growth.
External Customer Sales Associate
Prime House Direct Meat
08.2017 - 01.2018
- Conducted direct-to-consumer sales, marketing, and selling premium meat products door-to-door.
- Identified and developed new sales leads, expanding the customer base.
- Delivered customized sales solutions, ensuring customer satisfaction and product loyalty.
Team Member
Toys R’ Us
- Assisted customers in selecting products, offering suggestions for complementary items to increase sales.
- Maintained a clean and organized store, ensuring shelves were fully stocked.
- Utilized effective sales techniques to engage customers and promote loyalty programs.
- Addressed and resolved customer concerns, maintaining satisfaction.
Customer Service Associate
Pie Five Pizza
- Opened and closed the restaurant alongside the manager on duty, ensuring operational continuity.
- Delivered exceptional customer service, addressing guest inquiries and ensuring satisfaction.
- Managed cash handling, including electronic and cash payments.
- Ensured food safety and compliance with health regulations, maintaining cleanliness and hygiene standards.
Wait Staff
Eddie’s Rib House
07.2012 - 09.2014
- Delivered high-quality customer service in a fast-paced restaurant and bar environment.
- Processed orders, handled transactions, and contributed to inventory management.
- Assisted with opening and setting up the restaurant, maintaining cleanliness and organization.
Education
High School Diploma -
Pope John Paul High School
Hendersonville, TN05.2011
Associate’s degree - undefined
Saddleback College
Mission Viejo, CA01.2013
Skills
- Diesel Vehicle Maintenance & Repair
- Forklift Operation & Warehouse Logistics
- Inventory Management & Order Fulfillment
- Customer Service & Sales Expertise
- Cash Handling & POS Systems
- Team Collaboration & Problem Solving
- Safety & Compliance Adherence
- Returns processing
- Upselling strategies
- Project Support
Accomplishments
- Resolved product issue through consumer testing.
- Achieved goals by completing Task with accuracy and efficiency.
- Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
- Consistently exceeded sales goals, placing in top 3% of sales representatives out of sales representatives in our region.
- Supervised team of 10 staff members.
Certification
- Forklift certification License -
- Pope John Paul High school Diploma
- Associates Degree Business Management
Timeline
Forklift Operator / Dock Worker
Central Transport
02.2023 - 05.2025
Diesel Maintenance Technician
Ryder
10.2022 - 12.2023
Store Supervisor
Walgreens
04.2022 - 08.2023
External Customer Sales Associate
Prime House Direct Meat
08.2017 - 01.2018
Wait Staff
Eddie’s Rib House
07.2012 - 09.2014
Team Member
Toys R’ Us
Customer Service Associate
Pie Five Pizza
Associate’s degree - undefined
Saddleback College
High School Diploma -
Pope John Paul High School