Jordan Alstrup
Coon Rapids,MN
Summary
Proven multitasker and communicator, adept in customer service and first aid, honed at Anoka County Parks & Recreation. Excelled in high-pressure environments, enhancing guest satisfaction and safety. Demonstrated exceptional teamwork and adaptability, contributing significantly to operational efficiency and positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
8th Street Grill
09.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Lifeguard
Anoka County Parks & Recreation
06.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Lifeguard
Anoka County Parks & Recreation
06.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Education
High School Diploma -
Blaine High School
Blaine, MN06-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Exceptional communication
- Detail-oriented
- First aid training
Accomplishments
A-honor roll each year of Middle through High School
Certification
- First Aid Certification - American Red Cross.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- CPR/AED Certification
Timeline
Host
8th Street Grill
09.2024 - Current
Lifeguard
Anoka County Parks & Recreation
06.2024 - 08.2024
Lifeguard
Anoka County Parks & Recreation
06.2023 - 08.2023
High School Diploma -
Blaine High School
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