Jordan Archer
Boone,IA
Summary
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Maintenance professional with proven track record in managing and optimizing maintenance operations. Known for strong focus on team collaboration and delivering high-quality results, while adapting to changing needs seamlessly. Expertise in troubleshooting, preventative maintenance, and fostering safety-first environment.
Experienced with physically demanding tasks in construction, maintenance, and logistics environments. Utilizes strong problem-solving skills and teamwork to adapt to changing needs and meet project goals. Track record of reliability and effective collaboration in various manual labor tasks.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Delivery Driver
Waypoint Detailed Delivery
06.2024 - Current
- Ensured the safe handling and transportation of fragile or perishable items
- Adhered to all traffic laws and regulations while operating company vehicles
- Collaborated with dispatchers to coordinate daily delivery schedules
- Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
- Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
- Reported any vehicle maintenance or repair needs promptly to the appropriate department
- Maintained cleanliness and organization of company vehicles at all times
- Followed established safety protocols for loading/unloading packages or goods from the vehicle
- Utilized GPS navigation systems or maps to determine optimal routes for deliveries
- Maintained a clean driving record throughout employment tenure
- Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delay
- Trained new drivers on company policies, procedures, and safe driving practices
- Completed on-time deliveries by choosing best and most efficient routes.
Subcontractor
Jordan's Labors
10.2022 - 02.2025
- Managed all aspects of the business operations, including scheduling appointments, purchasing supplies and materials, and maintaining accurate records
- Provided a wide range of handyman services to residential and commercial clients, including carpentry, plumbing, electrical work, painting, and general repairs
- Built a strong client base through word-of-mouth referrals and positive customer reviews
- Offered expert advice on home improvement options and provided cost-effective solutions
- Demonstrated excellent problem-solving skills by identifying issues quickly and implementing effective solutions
- Maintained a clean and organized work environment to ensure safety compliance at all times
- Utilized a variety of tools and equipment to complete tasks efficiently and accurately
- Communicated effectively with clients to provide regular updates on project progress
- Managed subcontractors when necessary to assist with larger projects or specialized tasks
- Adhered to safety regulations at all times during project execution
- Provided exceptional customer service by going above-and-beyond client expectations
- Demonstrated attention-to-detail in every aspect of the job from start to finish
- Served as the main point of contact for all client inquiries throughout the duration of each project
- Managed project budgets effectively to ensure profitability
- Maintained a high level of professionalism and integrity in all interactions with clients and colleagues
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
Radon Mitigation Specialist
SWAT Environmental
03.2023 - 05.2024
- Install and Service Radon Mitigation systems
- Drive across the state to Service all different Radon Mitigation systems
- Certified with ARRST
- Identified potential threats, assessing vulnerabilities, and prioritizing resources to reduce overall risk exposure.
- Reduced property damage by conducting thorough risk assessments and recommending appropriate mitigation measures.
Utility Locate Technician
ELM Utility Services
03.2022 - 10.2022
- Conducted utility locates using electromagnetic equipment to accurately identify and mark underground utilities
- Collaborated with construction crews and contractors to ensure safe excavation practices and prevent damage to utility infrastructure
- Maintained detailed records of locate activities, including documentation of markings, measurements, and any issues encountered
- Utilized GIS mapping software to plot and track locate data for future reference
- Responded promptly to emergency requests for utility locates, prioritizing safety and minimizing downtime
- Performed regular maintenance on locating equipment to ensure accurate readings and optimal performance
- Communicated effectively with clients, providing updates on locate progress and addressing any concerns or questions
- Adhered to industry standards, regulations, and best practices while performing utility locates
- Participated in ongoing training programs to stay up-to-date with new technologies and techniques in the field of utility locating
- Collaborated with other members of the team to optimize workflow efficiency during busy periods or large-scale projects
- Received commendation from supervisor for consistently meeting or exceeding productivity targets by 40%
- Reduced errors in marking accuracy by 100% through implementation of improved measurement techniques
- Successfully completed an average of 30 utility locates per day within specified timeframes
- Assisted in the development of standard operating procedures (SOPs) for the utility locating department
- Provided guidance and mentorship to new hires during their initial training period
- Assisted in the investigation of utility damages, providing accurate documentation and supporting evidence
- Maintained a clean and organized work area, ensuring all equipment was properly stored and maintained
- Participated in safety meetings to discuss best practices and address any safety concerns or issues
- Reduced damage claims by consistently adhering to industry best practices when performing locates and marking utilities.
- Enhanced safety measures by diligently marking utility lines to prevent accidents during excavation projects.
Field Service Engineer
Advanced GPR
07.2021 - 03.2022
- Use ground penetrating radar, concrete scanner, utility locator, leak detection, sewer camera, and knock detectors to locate anything in the ground, in a pipe, or in concrete
- Experience locating utilities many areas including Phoenix, New York city, New Jersey, Seattle Washington, PG&E compressor stations in California, and many more
- Experience locating gas, electric, water, sewer, and communication
- Writing reports to give to clients for Civil or Geotech engineer
Field Supervisor
Vannguard Utility Partners, Inc
10.2018 - 03.2021
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Provided training to new employees on proper techniques for utility locating practices.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Drew maps of utility lines and potential plans for future ones, providing detailed locations and information.
- Ensured compliance with federal, state, and local regulations during all utility locating activities.
- Developed strong relationships with clients, ensuring their satisfaction with timely and accurate underground utility location services provided throughout each project phase.
- Ensured accurate record-keeping by diligently documenting all utility locations and updates for future reference.
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Managed field operations for successful project completion, ensuring timely delivery and client satisfaction.
Pool Service Technician (Coveratar specialist)
Clear Water Pools Inc.
12.2017 - 11.2018
- Duties fixing, accessing, installing, and maintaining customers pool covers
- Fill out paperwork for billing, requesting parts, and picking up parts
- As well as plumbing, cement work, and minor electrical work
- Use backhoe, shovels, tampers, impacts, wrenches, multi-meters, voltage testers, and angle grinders
- Maintained optimal equipment performance with routine inspections, repairs, and replacements.
- Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
Installer Technician
Harrell's car wash
10.2017 - 02.2018
- Install car wash systems using an array of hand tools from wrenches, ratchets, hammers, pliers, dike pliers, tongue-and-groove pliers, levels, calipers, and drivers
- As well as power tools including drills, impacts, Mig welders, chop saw, table saws, and reciprocating saws
- As well as run plumbing hoses and piping, and running wires for electric
- Setting up and running reverse osmosis filtration systems
Service Technician
Coverstar central
02.2017 - 11.2017
- Install pool safety covers, service pool safety covers and systems, clean and repair system and cover
- Drive between 17 states to service customers
- Used drills, impacts, saws, levels, shovels and pry tools
- Ran electric wiring for 3 and 5 wire motors and conduits
- Repaired faulty electric motors
- Diagnosed reported and repaired pool cover systems
- Maintained professionalism in day to day dealings with customers, management, and other contractors
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Parts Sales
Auto Zone Auto Parts
12.2016 - 08.2017
- Work with a team to sell automotive parts
- Supplying helpful advice and basic installation of car parts
88M Motor Transport Operator
U.S. Army
12.2010 - 05.2016
- Operates all wheel vehicles and equipment over varied terrain and roadways
- Oversees and checks proper loading and unloading of cargo on vehicles and trailers
- Secure cargo against inclement weather, pilferage, and damage
- Employs land navigation techniques
- Must be knowledgeable with the operation of radios
- Perform vehicle self recovery and field expedients to include towing vehicles
- Corrects all vehicle deficiencies; supports mechanics where necessary
- Prepares vehicle for movement/shipment by air, rail, or vessel
- Perform routine Maintenance on vehicles in motor pool
- Increased unit cohesion by fostering a positive work environment through clear communication and teamwork among peers.
- Reduced accidents by enforcing high standards for personnel conduct during vehicle operation and loading/unloading procedures.
Automated Logistical Specialist
U.S. Army
05.2008 - 05.2016
- Performed comprehensive inventory management and control for cyclic, sensitive, and returned items
- Maintained stock locator system and administered document control procedures
- Operated Material Handling Equipment (MHE)
- Performed Standard Army Maintenance System Enhanced (SAMSE) duties in automated applications
- Coordinated equipment maintenance and testing efforts, as well as equipment and inventory transfers to and from other branches of the organization
- Maintained complete accountability for routine and high-dollar items, ensuring proper documentation and tracking of all items through organizational property management systems
- Repaired and constructed fiberboard or wooden containers, packs, crate, stencil, weigh and band equipment and supplies tracking systems
- Certified combat lifesaver giving fluid transfer IV's, nasal pharyngeal, temperature checks, major first aid, stitching wounds, and fixing clasped lungs
- Completed reports on staff and material availability, storage space, supply relocation and warehouse rejections. Developed and sent status statements.
- Supervised personnel in supply, services, materials management and logistical operations.
Injection Molding Machine Operator
Innovative Lighting, Inc
07.2015 - 12.2015
- Set moldings for plastic injection moldings
- Pulled parts for orders to ship
- Filled hoppers and changed material for parts without contamination
- Set programs for run that needed done for parts for the day
- ABS and nylon used for desk parts mixing proper ratios for color and texture
- Printing shipping labels and sending completed parts
Education
High school or equivalent in General studies -
Boone High School
Boone, IA05-2009
Skills
- Quality Assurance Inspection
- OSHA 30 Certification
- Critical Analysis Proficiency
- Effective Team Leadership
- Quality Evaluation Skills
- Spatial Data Analysis
- Understanding of Mechanical Systems
- Structural Construction Knowledge
- Client Support
- Property Maintenance Specialist
- Skilled Forklift Operator
- Windows Operating System
- Utility Location Expertise
- Experienced Vehicle Technician
- Electrical Schematics
- Wiring Systems Management
- Expertise in Reading Blueprints
- Operational Experience in Military
- Plumbing
- Record Keeping Efficiency
- OSHA Safety Standards Expertise
- Safe Driving
- Maintenance And Repair
- Micrometer Calibration
- Hands-On Electrical Experience
- Field Service Management
- Effective Schedule Coordination
- Sales
- Proficient Coaxing Skills
- Preventive Maintenance
- Technical Assistance
- Pool Maintenance
- Account management
- Quality assurance
- Troubleshooting
- Service Technician Experience
- Plastics Injection Molding
- Research
- Root cause analysis
- Microsoft office
- Licensed Driver with Clean Record
- Project leadership
- Operations management
- Coaching skills
Certification
- Secret Clearance (U.S. Army) - 2008
- Cyber Security Awareness (U.S. Army) - 2008
- 92A Qualification (U.S. Army) 2009
- 88M Qualification (U.S. Army) 2010
- Combat Het Certification (U.S. Army) 2011
- OQ, Alliant Energy - 2018-2022
- OSHA 30 2021
- OSHA Confined Space Certification 2021
- ARRST Certification (Radon Mitigation) 2023
- Dairy & Medical transportation license 2024
work permitted in the US
Work Permit: Authorized to work in the US for any employer
Awards
- Vannguard damage free award, 01/01/20, Received no damages for calendar year 2019 for utility locating.
- Damage free, 07/01/19, Received recognition for a year of safety goals met.
Military Service
U.S. Army, United States, PFC, 06/01/08, 05/01/16, Leadership, Responsibility, Integrity, Loyalty, Duty, Respect, Selfless Service, Honor, Personal Courage
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Maintained consistent and on-time delivery record with 98% of all orders arriving on time or ahead of schedule.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 32 staff members.
- Collaborated with team of 7 in the development of Iowa Metronet fiber for central Iowa.
- Documented and resolved emergency natural gas damages which led to 40% reduction in at fault damages.
- Spearheaded Pifzer new building construction from 2021-2022 initiative, resulting in utility mapping for all gas lines, electrical, water, sewage, and comunication from floor 21to floor 36.
Work Preference
Work Type
Full TimeContract WorkGig WorkWork Location
RemoteHybridOn-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsTeam Building / Company RetreatsCareer advancementQuote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Delivery Driver
Waypoint Detailed Delivery
06.2024 - Current
Radon Mitigation Specialist
SWAT Environmental
03.2023 - 05.2024
Subcontractor
Jordan's Labors
10.2022 - 02.2025
Utility Locate Technician
ELM Utility Services
03.2022 - 10.2022
Field Service Engineer
Advanced GPR
07.2021 - 03.2022
Field Supervisor
Vannguard Utility Partners, Inc
10.2018 - 03.2021
Pool Service Technician (Coveratar specialist)
Clear Water Pools Inc.
12.2017 - 11.2018
Installer Technician
Harrell's car wash
10.2017 - 02.2018
Service Technician
Coverstar central
02.2017 - 11.2017
Parts Sales
Auto Zone Auto Parts
12.2016 - 08.2017
Injection Molding Machine Operator
Innovative Lighting, Inc
07.2015 - 12.2015
88M Motor Transport Operator
U.S. Army
12.2010 - 05.2016
Automated Logistical Specialist
U.S. Army
05.2008 - 05.2016
High school or equivalent in General studies -
Boone High School
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