JORDAN ARMSTRONG
Bellingham,WA
Summary
Highly motivated individual willing to take on any task presented. Hard working with the ability to multi task and keep up with the high demands of a fast paced work environment. I am a hard working, reliable self starter who strives for excellence. I possess excellent communication and problem solving skills and am a team player.
Overview
8
8
years of professional experience
Work History
Laborer
Western Refinery Services
05.2024 - Current
- Expanded skill set through continuous learning of new techniques, tools, and equipment.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Used variety of hand and power tools to complete tasks.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Mixed and poured concrete for variety of projects.
- Ensured regulatory compliance in all operational aspects, minimizing risk exposure.
Fedex Express Courier
Federal Express
05.2022 - 09.2023
- Completed on-time deliveries on tight timetables by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Fostered positive working relationships with regular customers.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Quality Assurance Specialist
Vital Choice
12.2020 - 07.2021
- Performed visual inspections and non-destructive tests where appropriate.
- Tested and assembled more than $65000 in product per month.
- Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse.
- Created and deployed best practices to improve efficiency and reduce defects.
- Communicated with production team members about quality issues.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Kept inspection journals and daily summary logs as required.
Dog Handler
Hyline Hotel And Training For Dogs LLC
01.2017 - 03.2022
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
- Greeted pet owners and performed intakes to go over array of available services, and determine special needs of animal while in care.
- Boosted animal health for by carrying out optimal feeding and watering schedule.
- Maintained clean and organized boarding areas to promote animal wellbeing.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animal behavior to identify illnesses, injuries or potential diseases.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
Education
GED -
Bellingham Technical College
Bellingham, WA05.2018
Skills
- Painting
- Project organization
- Relationship development
- Good listening skills
- Stocking and replenishing
- Safe equipment operation
- Materials Handling
- Debris removal
- Supervision
- Process improvement
- Creative problem solving
- Stock management
- Team-oriented and dependable
- Preventive and Reparative Maintenance
- Hand and power tool operation
- Safety and compliance
Timeline
Laborer
Western Refinery Services
05.2024 - Current
Fedex Express Courier
Federal Express
05.2022 - 09.2023
Quality Assurance Specialist
Vital Choice
12.2020 - 07.2021
Dog Handler
Hyline Hotel And Training For Dogs LLC
01.2017 - 03.2022
GED -
Bellingham Technical College
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