Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Ashlock

Houston,TX

Summary

Dedicated professional with 11 years of distinguished military service, leveraging extensive leadership experience to direct and coordinate complex programs and procedures within the assigned department. Proven track record in managing diverse initiatives. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

11
11
years of professional experience
1
1
Certification

Work History

College Football Playoff Operations Intern

Harris County Sports Authority
08.2023 - Current
  • Assisted in coordination and execution of College Football Playoff events, including game day logistics, pre-game activities, and fan engagement initiatives, ensuring smooth operations and memorable experience for attendees.
  • Coordinated transportation, accommodation, and catering services for teams, officials, and VIP guests, managing complex schedules and ensuring all arrangements were executed flawlessly.
  • Maintained detailed records and databases related to event logistics, including participant information, vendor contracts, and inventory lists, enabling efficient planning and coordination for future events.
  • Effectively communicated event details and logistics to internal teams, vendors, volunteers, and attendees, ensuring everyone was well-informed and prepared for their respective roles.

Mental Health Technician

United States Air Force
09.2012 - 08.2023
  • Provided compassionate and empathetic care to over 10k individuals struggling with mental health issues, ensuring their safety, comfort, and well-being in both individual and group settings.
  • Monitored and documented patient behaviors, reporting observations to medical team and making appropriate recommendations for adjustments to treatment plans.
  • Maintained accurate and detailed patient records, documenting daily activities, behaviors, and treatment progress in accordance with facility protocols and legal requirements.
  • Collaborated with multidisciplinary team of healthcare professionals, including psychiatrists, nurses, and social workers, ensuring seamless communication and coordination of care for patients.
  • Participated in crisis response teams, effectively managing emergencies and providing immediate support to individuals experiencing acute psychiatric distress.

Hiring Manager

United States Air Force
01.2020 - 06.2023
  • Successfully recruited and hired 19 employees across various departments, ensuring seamless and efficient hiring process from sourcing to onboarding.
  • Designed and conducted structured interviews, assessing candidates for both technical skills and cultural fit, leading to 50% improvement in employee retention rates.
  • Implemented unconscious bias training for hiring teams, ensuring fair and equal opportunities for all candidates and promoting a diverse workforce.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information

Assistant Varsity Baseball Coach

Norview High School
10.2018 - 12.2019
  • Developed 13 players who went on to play at the collegiate level. Assisted in developing and implementing practice plans and game strategies to enhance team performance.


  • Conducted position-specific training sessions to improve players' skills and performance.

Mentored players on and off the field, emphasizing discipline, teamwork, and sportsmanship.


  • Provided in-game assistance and communicated with players to make strategic adjustments.


  • Assisted in scouting opponents, preparing game plans, and analyzing game statistics.

Clinic Supervisor

United States Air Force
09.2016 - 12.2019
  • Managed a team of 32 clinical staff, providing guidance, training, and mentoring to ensure high-quality patient care and adherence to clinic protocols.
  • Established a feedback system, analyzing responses to identify areas for improvement and subsequently implementing changes that led to enhanced patient experiences.
  • Implemented performance evaluation systems, recognizing and rewarding high-performing staff, and providing constructive feedback and support for underperforming team members to drive professional development.
  • Managed clinic budget effectively, optimizing resource allocation and reducing operational costs by 20% through negotiation with suppliers and implementing cost-saving measures.
  • Conducted regular staff meetings and training sessions, enhancing team cohesion and ensuring staff members remained up-to-date with industry best practices.

Training Manager

United States Air Force
07.2014 - 08.2016
  • Designed, developed, and implemented comprehensive training programs tailored to meet the specific needs of employees, resulting in a 30% increase in overall team performance.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Fostered a collaborative learning culture within the organization, encouraging knowledge sharing, peer-to-peer training, and collaborative problem-solving among employees.
  • Implemented cross-training programs, diversifying employees' skill sets and enhancing the overall versatility of the workforce.

Education

Master Of Science - Sports Management

Southern New Hampshire University
Manchester, NH
06.2024

Master Of Business Administration -

Grand Canyon University
Phoenix, AZ
11.2021

Bachelor Of Science - Sports Management

Grand Canyon University
Phoenix, AZ
02.2020

Skills

  • Administrative Support
  • Program Management
  • Problem-Solving
  • Process Improvement
  • People Management
  • Customer Service
  • Time Management
  • Effective Communication
  • Strategic Planning
  • Account Management
  • Flexibility
  • Budget/Payroll Experience

Certification

  • CADC - Certified Alcohol and Drug Counselor
  • Professional Administration Certification of Excellence (PACE)

Timeline

College Football Playoff Operations Intern

Harris County Sports Authority
08.2023 - Current

Hiring Manager

United States Air Force
01.2020 - 06.2023

Assistant Varsity Baseball Coach

Norview High School
10.2018 - 12.2019

Clinic Supervisor

United States Air Force
09.2016 - 12.2019

Training Manager

United States Air Force
07.2014 - 08.2016

Mental Health Technician

United States Air Force
09.2012 - 08.2023

Master Of Science - Sports Management

Southern New Hampshire University

Master Of Business Administration -

Grand Canyon University

Bachelor Of Science - Sports Management

Grand Canyon University
Jordan Ashlock