Jordan Baer
Granite City,IL
Summary
With a proven track record at BG's Grub & Pub, I excel in guest engagement and safe food handling, enhancing dining experiences. Skilled in both leadership and front of house tasks including upselling, attention to details and time management. Able to order bulk food items and organize/stock merchandise. Knowledgeable about handling special dietary requirements and general food safety standards. Capable of ensuring rapid table turnover, boosting volume and increasing sales opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server
Salt + Smoke
08.2023 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
Server /Restaurant Shift Manager
BG's Grub & Pub
11.2019 - 01.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every store position and regularly backed up front-line staff.
- Cross-trained crew members on different duties to increase coverage.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Education
High School Diploma -
Bunker Hill High School
Bunker Hill05.2022
Skills
- Daily specials memorization
- Safe Food Handling
- Food Running
- Table Bussing
- Guest Engagement
- Order Management
- Supply Restocking
Timeline
Server
Salt + Smoke
08.2023 - Current
Server /Restaurant Shift Manager
BG's Grub & Pub
11.2019 - 01.2023
High School Diploma -
Bunker Hill High School
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