Provided exceptional customer service by assisting new and recurring clients with product selection and styling advice
Maintained a deep knowledge of Reformation's luxury brand, sustainability initiatives, and product offerings
Organized, designed, and restocked displays, ensuring merchandise was displayed attractively
Supported team members in achieving sales goals and store performance targets
Administrative & Marketing Assistant
Pine Knob Golf Course
08.2023 - Current
Actively contributed to the company rebrand during 2023-2024, driving up sales potential and increasing business visibility
Launched and implemented various marketing and promotional campaigns on social media, website and in person creating an influx of sales leads
Facilitated communication with clients via email and phone daily
Assistant Event Manager
Pine Knob Golf Course
05.2021 - Current
Worked within a small team to develop and execute weddings, golf outings, and corporate events at a high level and ensure strong client relationships and overall satisfaction
Directed operations such as staffing and ordering of linens, food and beverage and facilitated communications with external vendors: DJ's, Photographers etc
Led potential clients on venue tours, created pricing quotes and contracts daily to book new events utilizing caterease
Helped clients to bring their event visions to life through comprehensive meetings ensuring no detail is overlooked creatively or logistically
Event Staff Lead & Banquet Server
Pine Knob Golf Course
05.2021 - Current
Lead a team of 5-10 people on a daily basis through various tasks to execute fast-paced events
Managed communication between staff, upper-level management, chefs, vendors, and clients to carry out events
Provided exceptional catering service at events by promptly addressing diverse client requests while serving food and beverages
Contributed to the seamless setup and breakdown of events, ensuring an efficient and organized operation that enhances the overall guest experience