Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Baker

Benton,AR

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships.

Overview

13
13
years of professional experience

Work History

Co-Lead Technician

Arkansas Pro Wash
04.2023 - Current
  • Mentored junior technicians in job functions.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Adhered to established policies and standards to safely complete projects.
  • Validated adherence to best practices, quality standards and customer specifications.
  • Fostered relationships with internal and external customers.
  • Monitored and enforced safety measures to mitigate hazards
  • Provided quality care to customers and their place of business.

Foster Parent

Second Chance Youth Ranch
07.2018 - 03.2023
  • Reduced problem behaviors with positive reinforcement and supportive techniques.
  • Transported kids to mandated therapy, extracurricular activities and medical appointments.
  • Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
  • Helped reunify birth families through coordinated visitation strategies.
  • Prepared and maintained individual beds and personal space for foster children.
  • Assisted children through recovery from difficult home or school situations.
  • Improved children's health by preparing healthy meals and snacks.
  • Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.

Field Technician

Heritage Environmental Services LLC
08.2017 - 06.2018
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Delivered high-quality work by diligently following standard operating procedures.


  • Adhered to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.
  • Disposed of harsh chemicals while following safety protocols.

CNC Machine Operator

Arkansas Steel Associates
01.2015 - 03.2017
  • Properly loaded and unloaded materials in and out of machines.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Learned and followed safety procedures to keep machines operated safely and prevent accidents.
  • Supported quality control and inspection processes to promote production of quality products.
  • Moved finished work to correct staging area for disposition.
  • Adhered to high level of safety by following company rules and regulations to prevent injuries.
  • Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.

Farm Hand

Baker Family Farm
05.2010 - 12.2014
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Loaded and unloaded farm supplies and materials and stored in correct barn location.
  • Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
  • Performed regular maintenance to keep farm equipment in safe working order.
  • Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
  • Operated tractors and self-propelled machinery to plow and fertilize soil.
  • Used grease guns and oil cans to lubricate and adjust farm equipment.
  • Planted, cultivated and harvested corn, wheat and hay crops for optimal growth.
  • Monitored and maintained irrigation systems to optimize water levels for crops.
  • Observed animals and notified supervisor of signs of illness.

Education

High School Diploma -

Tuckerman High School
Tuckerman, AR
05.2010

Skills

  • Reducing Waste
  • AC and Heating
  • Service Records
  • Safety Compliance
  • Prevention Strategies
  • OSHA Standards and Codes
  • Daily Facility Operations
  • Daily Progress Reports
  • Assigning Tasks
  • Product Testing

Timeline

Co-Lead Technician

Arkansas Pro Wash
04.2023 - Current

Foster Parent

Second Chance Youth Ranch
07.2018 - 03.2023

Field Technician

Heritage Environmental Services LLC
08.2017 - 06.2018

CNC Machine Operator

Arkansas Steel Associates
01.2015 - 03.2017

Farm Hand

Baker Family Farm
05.2010 - 12.2014

High School Diploma -

Tuckerman High School

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Jordan Baker