Jordan Bal
Tumwater
Summary
Senior Software Engineer with a robust background in Agile project delivery and production support for web applications. Pioneered cloud-hosted solutions, improving automation and efficiency while collaborating across multiple teams. Dedicated to establishing best practices and enhancing the user experience through innovative technology integration.
Overview
12
12
years of professional experience
Work History
Senior Software Engineer
Secura Insurance Companies
Neenah
10.2019 - Current
- Contributed to Agile projects using SCRUM methodology to enhance project delivery and team collaboration
- Developed new solutions and provided production support for multiple Web applications
- Pioneered development platform for cloud-hosted applications and improved automation.
- Utilized application lifecycle management tools to perform functions such as release management and code quality control
- Partnered with Business Analysts to optimize end-user experience and streamline feedback processes
- Facilitated coordination among multiple teams to ensure seamless operation in a multi-system environment
- Assisted in maintaining functionality of multiple applications for end users using different technologies and programming languages.
- Promoted initiatives for established standards and best practices
- Incorporated new technologies and services into existing technology stack
Assoc Dev/Programmer Analyst
Ameriprise Auto & Home Insurance
De Pere
03.2018 - 09.2019
- Led efforts to automate manual processes and batch cycles through experience with shell scripting.
- Developed solutions for new problems and requirements from business and partners, collaborating directly with outside 3rd parties.
- Maintained numerous automated Oracle PL/SQL scripts generating reports for business and files for 3rd party entities on daily, weekly, and monthly basis.
- Followed SCRUM methodologies and practices, engaging in regular Sprint planning and review meetings.
- Participated in on-call rotation to address daily, weekly, or monthly batch failures requiring immediate attention.
- Motivated team to establish best practices guidelines for all future projects through coordinated group sessions.
- Adhered to change management guidelines and processes to control production releases.
I.T. Programmer/Analyst
State of Michigan
Lansing
07.2014 - 03.2018
- Led a team in designing, coding, and releasing an ASP.NET MVC web page integrated with SCCM, enabling end-users to browse available software and submit requests to the Remedy ticket system.
- Utilized knowledge of scripting to apply solutions to thousands of workstations at once.
- Worked extensively with Microsoft System Center Configuration Manager (SCCM) to increase usability within the environment.
- Packaged in house software into MSI files using AdminStudio software for easy deployment to end users through SCCM.
- Created custom applications to address common issues across the State, including an application that tracks sources of incoming bad passwords on active accounts in near real time.
- Managed vast numbers of Office 365 accounts, created custom reports, and created accounts utilizing extensive experience with Microsoft PowerShell.
- Aided end-users by creating and managing Exchange resources and formulating effective strategies to meet end-user goals.
- Provided excellent customer service to users all over the State of Michigan for a wide variety of I.T. related issues.
- Developed solutions for evolving requirements from State Agencies in Michigan, enhancing responsiveness to user needs.
Education
Bachelor of Arts - Computer Science, Mathematics
Northern Michigan University
Marquette, MI12-2012
Skills
- NET development
- ASPNET Core
- Microservices ArchitectureScript
- RESTful Services
- API design
- Cloud architecture
- Web development
- HTML5
- CSS
- Java
- Python
- SQL
- Terraform
- Az CLI
- Visual Studio
- IntelliJ
- CI/CD tools
- Agile methodology
- Best practices
- Microsoft Azure
Personal Qualifications
- Dependable, hard-working, and self-motivated individual.
- Strong communication skills with great interpersonal relations.
- Great working both individually and in larger collaborations.
Timeline
Senior Software Engineer
Secura Insurance Companies
10.2019 - Current
Assoc Dev/Programmer Analyst
Ameriprise Auto & Home Insurance
03.2018 - 09.2019
I.T. Programmer/Analyst
State of Michigan
07.2014 - 03.2018
Bachelor of Arts - Computer Science, Mathematics
Northern Michigan University