Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jordan Balle

Auckland

Summary

Accomplished Landscape Foreman and Account Coordinator with a proven track record at Big Mals, enhancing project performance through meticulous attention to detail and optimized resource utilization. Excelled in customer service and analytical thinking, achieving significant improvements in client satisfaction and operational efficiency. Skilled in team collaboration and relationship management, consistently delivering projects that exceed expectations.

Overview

14
14
years of professional experience

Work History

Landscape Foreman

Big Mals
01.2024 - Current
  • Implemented irrigation systems to promote sustainable water usage in landscaping.
  • Operation of heavy machinery ie. Diggers, forklifts, small trucks, knuckle booms.
  • Performed regular maintenance tasks like pruning and mulching to uphold landscape health.
  • Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
  • Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
  • Optimized resource utilization by analyzing project requirements and allocating appropriate personnel, tools, materials for each job site.
  • Mitigated potential risks related to weather, equipment malfunction, or safety hazards by proactively monitoring job sites and taking corrective action as needed.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.

Grounds Maintenance Landscaper

Self Employed
02.2018 - 12.2023
  • Improved landscape design by planting flowers, trees, and shrubs according to client preferences and site conditions.
  • Preserved property safety by removing hazardous tree limbs, leaves, and other debris from walkways and driveways.
  • Refreshed planting areas by removing old mulch, weeds, and debris before adding fresh materials for improved soil health and plant growth.
  • Operated heavy machinery such as tractors, mowers, and blowers safely and effectively to complete large-scale projects in a timely manner.
  • Increased client satisfaction with timely completion of routine grounds maintenance tasks such as edging, trimming, and mulching.
  • Ensured proper drainage systems were in place to prevent flooding during heavy rainfall.
  • Utilized eco-friendly practices such as composting yard waste or using organic pesticides whenever possible to minimize environmental impact.
  • Communicated effectively with clients regarding project progress updates or any necessary changes due to unexpected site conditions or weather-related delays.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.

Account Coordinator

Turners Car Auctions
02.2015 - 09.2017
  • Streamlined communication between clients and internal teams for seamless project execution.
  • Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
  • Supported senior account managers in strategic planning initiatives aimed at growing existing accounts or acquiring new business opportunities.
  • Updated internal databases with account information to maintain concise, clear records.
  • Organized regular status meetings with clients to review project progress, address concerns, and align on future objectives.
  • Enhanced client satisfaction by effectively managing multiple projects and ensuring timely delivery.
  • Developed strong relationships with clients to encourage repeat business and referrals.
  • Coordinated with sales teams to streamline communication, improving effectiveness of client presentations and meetings.

Receptionist

The Spencer On Byron Hotel
03.2011 - 02.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

Bachelor of International Hospitality Management - Sales And Marketing

AUT
Auckland
11-2014

Skills

  • Customer service
  • Troubleshooting and problem resolution
  • Account oversight
  • Analytical thinking
  • Goal-oriented mindset
  • Process improvement
  • Team collaboration
  • Team building
  • Relationship management
  • Market research

Interests

  • Backpacking and Hiking
  • Road Trips
  • Camping
  • Football
  • Surfing
  • Passionate about balancing physical health with mental and emotional wellness
  • Cars

Timeline

Landscape Foreman

Big Mals
01.2024 - Current

Grounds Maintenance Landscaper

Self Employed
02.2018 - 12.2023

Account Coordinator

Turners Car Auctions
02.2015 - 09.2017

Receptionist

The Spencer On Byron Hotel
03.2011 - 02.2014

Bachelor of International Hospitality Management - Sales And Marketing

AUT

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Jordan Balle