Jordan Barber
Mount Juliet,TN
Summary
Experienced Production Manager successful maintaining consistent on-time delivery for customers. Well-organized, proactive and resourceful in dealing with routine and complex production issues.
Production specialist with strong background in overseeing manufacturing processes and ensuring operational efficiency. Proven ability to lead teams, optimize workflows, and drive productivity in fast-paced environments. Known for strategic problem-solving, adaptability, and fostering collaborative work environments. Skilled in lean manufacturing, quality control, and resource management.
Overview
12
12
years of professional experience
Work History
Production Manager
Caliber Collision
Murfreesboro, TN
09.2025 - Current
- Resolved issues quickly to maintain productivity goals.
- Directed operational strategies to enhance productivity and streamline processes across multiple departments.
- Implemented performance metrics to assess team efficiency and drive continuous improvement initiatives.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Sourced materials to keep up with production goals and meet customer demands.
- Estimated labor requirements to support anticipated workload.
- Oversaw daily production operations, ensuring adherence to quality standards and safety protocols.
Service Advisor
Crash Champions
Franklin, TN
01.2023 - 09.2025
- Provided exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Coordinated service appointments to optimize workflow and minimize customer wait times.
- Assisted technicians by communicating customer needs and ensuring accurate service documentation.
- Developed strong relationships with clients, fostering trust and promoting repeat business.
Production Manager
Gerber Collision
Franklin, TN
02.2019 - 01.2023
- Interacted professionally with customers & co-workers , which helped develop articulate communication and active listening skills.
- Customer Service over the counter and over the phone
- Checking in the daily stock order
- Stocking the stock order
- Shipping and receiving
- Body shop and local mechanic shop orders via phone / collision link
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Estimated labor requirements to support anticipated workload.
- Prepared and maintained production reports and personnel records.
- Reviewed work for quality and compliance with company standards and design specifications.
- Sourced materials to keep up with production goals and meet customer demands.
Parts Specialist
Honda Of Murfreesboro
Murfreesboro, TN
02.2016 - 02.2019
- Collect data from recently painted cars off of the assembly line
- Check on line progress to make sure production goals are being met
- Send data out to be processed to our main facility.
- Issued parts to technicians to complete customers' repairs.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Served customers in-store and by telephone to answer questions and place orders.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Ordered parts from various distributors to fulfill demands.
Commercial Parts Pro
Advance Auto Parts Inc
05.2014 - 02.2016
- Coordinated with team to determine best use of drivers according to load type and planned routes.
- Over the phone/ walk-in customer from local shops to order parts
- Visit local shops to check on status of business/ make sure of any needs to be fulfilled.
Education
High School Diploma -
Riverdale High School
Murfreesboro, TN2006
Skills
- Operations management
- Production planning
- Staff management
- Production scheduling
- Quality control
- CCC ONE
- Customer support
- Workflow optimization
- Assembly and production
Timeline
Production Manager
Caliber Collision
09.2025 - Current
Service Advisor
Crash Champions
01.2023 - 09.2025
Production Manager
Gerber Collision
02.2019 - 01.2023
Parts Specialist
Honda Of Murfreesboro
02.2016 - 02.2019
Commercial Parts Pro
Advance Auto Parts Inc
05.2014 - 02.2016
High School Diploma -
Riverdale High School