Jordan Barker
Argenta,IL
Summary
A detail-oriented and forward-thinking process improvement professional with comprehensive expertise in effective change management, strategic thinking, process mapping, Kaizens, 5S, lean manufacturing, and training program development. Technical specialization in quality culture, regulatory compliance, manufacturing, program development, data integrity, quality assurance, and experimental design. Excels at synthesizing and presenting collaborative strategy and structure improvements to various audiences with right the first-time results. Leverages strong communication skills to lead meetings, develop and manage top contributors, train employees, and interface with external partners. Proven aptitude for identifying solutions to improve quality and maximize revenue. Demonstrated leadership to drive sustainable results through cross functional disciplines. Eager to continue personal and professional development.
Overview
14
14
years of professional experience
Work History
Project Manager II
Covetrus North America
05.2023 - Current
- Reported regularly to managers on project budget, progress, and technical problems.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Implemented projects to bring facilities into compliance as related to USP 795 and 797
- Oversaw demand planning which brought scrap, materials, testing and revenue goals within target for first time
- Reduced backorders by 75% by improving business relationship with 3rd party labs
- Implemented sterile gowning at 3 facilities reducing overall annual spend by 60%
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, compliance, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Operational Excellence Manager
Akorn Operating Company LLC
08.2020 - 02.2023
- Successfully provided oversite to an average of 35 projects across two facilities including operations, packaging, engineering, validation, quality assurance, etc.
- Created and managed site level KPIs, developed action plans to improve metrics, and provided consistent site visibility to progress
- Tracked and reported state of the business to site and corporate level stakeholders
- Drove positive and empowering culture by promoting collaboration, emotional intelligence, and strong communication throughout all areas
- Planned, deployed, and lead lean activities that produced cost savings through
productivity, quality, and improving business processes - Facilitated key initiatives to effectively evaluate and develop project plans to reduce and prevent investigations while maintaining integrity and compliance
- Drove batch record simplification and standardization project with cross-functional teams to reduce human error and drive right the first-time results
- Created and implemented an internal training program for production operators
- Ensured all process and procedure updates were in compliance with pharmaceutical regulations
- Executed launch of a new drug product that broke company's PR in release time
- Supported FDA audit and oversaw internal DEA audit and remediation plan through completion
Process Improvement Specialist
Akorn Operating Company LLC
09.2019 - 08.2020
- Process mapped all areas of production and provided gap analysis between current state SOPs and real-time practices Facilitated Kaizens which resulted in a 15% decrease in cycle time
- Worked in collaboration with operators, quality assurance, and managers across all functions to create job qualifications for operators
- Supported process improvement projects in alignment with FDA remediation program to gain a better state of compliance in accordance to pharmaceutical regulations
- Identified top risk areas and developed job aids and work instructions to help reduce deviations and improve turnaround time
- Promoted an environment of collaboration and trust while empowering employees to take ownership and think with a continuous improvement mindset
- Became job qualified in equipment preparation, glassware preparation, filling, aseptic technique, and sanitization Promoted to OpEx Manager within one year
Director
Piatt County Services For Seniors
03.2018 - 06.2019
- Researched gaps in community and implemented effective tools to fill voids for seniors and disabled individuals
- Improved overall success of program by creating visibility, marketing services offered, and building trusting relationship within the community
- Created standard work practices for all activities owned by program
- Reviewed monthly operations to assess compliance with budgets and determined necessary adjustments for future success
- Provided comprehensive analysis of program functions and outstanding projects
- Drove projects through completion resulting in local nursing home receiving $750k in back payment from Medicaid Promoted to Director November 2018
Inside Sales / Customer Service Representative
Mueller Water Products
02.2010 - 06.2017
- Developed and implemented policies and procedures in addition to training programs for reviewing existing processes
- Collaborated and aligned with cross-functional teams as a key member of Quotes to Cash and President's Kaizen events across multiple plants to improve compliance and efficiency at all levels
- Implemented and provided training for Salesforce.com and iSqfFt platforms
- Automated lead routing process to create clear visibility for Outside Sales Developed and deepened customer relationships to drive revenue growth
- Promoted to Inside Sales Representative October 2010
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Education
PMP Bootcamp 35 PDUs | 3.5 CEUs
Project Management Institue
Bachelor of Science - Management And Leadership
Capella University
Minneapolis, MN02.2022
Skills
- Process improvement and project management across multiple departments and levels of leadership
- Demonstrated skills in working with operators, team development, and leadership skills
- Interpersonal and analytical/problem solving skills
- Client interfacing skills, conflict management skills, and change facilitation skills
- Extensive organizational, decision-making, and planning skills experience
- Team leadership and training
- Metric development, tracking, and reporting
Timeline
Project Manager II
Covetrus North America
05.2023 - Current
Operational Excellence Manager
Akorn Operating Company LLC
08.2020 - 02.2023
Process Improvement Specialist
Akorn Operating Company LLC
09.2019 - 08.2020
Director
Piatt County Services For Seniors
03.2018 - 06.2019
Inside Sales / Customer Service Representative
Mueller Water Products
02.2010 - 06.2017
PMP Bootcamp 35 PDUs | 3.5 CEUs
Project Management Institue
Bachelor of Science - Management And Leadership
Capella University