Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Barnard

Cincinnati,OH

Summary

Customer-oriented, strategic-thinking sales professional successful in cultivating relationships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

Overview

13
13
years of professional experience

Work History

Sales Project Manager

School Outfitters
Cincinnati, OH
03.2021 - 06.2023
  • Worked with both Account Manager and customer on larger-scale projects (i.e. school renovations, new builds, etc.)
  • Identified needs of customers promptly and efficiently by actively listening.
  • Assisted in building difficult (due to COVID funding) sales forecasts and schedules to reflect desired productivity targets.
  • Facilitated communication between various departments during the development process.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Coordinated with internal teams to ensure timely completion of projects.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Developed and implemented strategies to meet customer needs.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Directed and coordinated products, services and sales activities.
  • Monitored team performance, identified areas for improvement, and provided feedback as needed.
  • Gained market share in new sales performance through aggressive team training.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Managed relationships with external vendors.
  • Supported sales team members to drive growth and development.
  • Led meetings with clients to discuss objectives, timelines, deliverables, budget constraints.
  • Collaborated with marketing team to create promotional materials for campaigns.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Attended trade shows for in-person engagement and network building.
  • Identified potential risks associated with each project and developed mitigation strategies.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Coached, developed and motivated team to achieve revenue goals.
  • Prepared presentations summarizing results from completed projects.
  • Prospected for new business using databases and other strategies to generate sales.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Designer

Closets & More, Inc.
Cincinnati, OH
06.2019 - 10.2020
  • Created, designed and planned installation of custom closets, home offices, garages, pantries and more.
  • Assessed customer's storage needs to determine the best system for them.
  • Measured spaces accurately before installing any closet components or shelving systems.
  • Advocated for customer satisfaction by ensuring all installations were completed correctly.
  • Provided excellent customer service by responding promptly to inquiries and addressing concerns quickly.
  • Inspected installed systems regularly for signs of wear or damage that may need repair.
  • Documented key information from each service visit into detailed reports.
  • Consulted with customers regarding design options that would work best for their individual needs.

CHANEL Brand Ambassador

CHANEL/Saks Fifth Avenue
Cincinnati, OH
10.2013 - 11.2015
  • Provided excellent customer service, building CHANEL vendor line sales volumes by establishing and maintaining existing customer relationships.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.
  • Put together eye-catching displays to attract potential customers and encourage questions by maintaining strict CHANEL visual standards of the boutique.
  • Maintained professionality and efficiency while working closely with leadership.
  • Hosted numerous store-wide meetings to both educate and communicate product with sales team to maximize
  • Attended CHANEL Conclave in New York City yearly to learn and gain product knowledge first hand for the upcoming seasons.
  • Achieved CHANEL boutique stretch goal Fall 2013 and exceeded sales goals Spring 2013/Fall 2014.
  • Top five in sales for the fiscal year of 2014 (Almost $3m.)

Designer Specialist/Stylist

Nordstrom
Cincinnati, OH
10.2010 - 07.2017
  • Created and built long lasting relationships with customers by assisting and educating them regarding luxury goods.
  • Maintained a strong customer base by keeping them consistently up to date on new merchandise.
  • Achieved "Pacesetter Status" in year one; a distinction of the highest salespeople in a specific product category or department.
  • Nominated and participated in the Future Nordstrom Leaders Program, which is geared towards molding exceptional salespeople into leadership roles within the company.
  • Met regularly and educated management and sales team members to build product knowledge and ultimately, build a plan to exceed sales goals.
  • Consistently planned and promoted in-store events to generate key luxury business.

Education

Bachelor of Science -

University of Kentucky
Lexington, KY
08-2010

Skills

  • Passion for Selling/Creating Relationships
  • Strategic Planning
  • Active Listener
  • Vendor Management
  • Sales Planning
  • Key Account Development
  • Client Relationship Management
  • Excellent Communication Skills
  • Rapport and Relationship Building
  • Sales Team Training
  • Territory Sales Management
  • Brand-Building Strategies
  • Key Account Management
  • Sales Process
  • Verbal and Written Communication
  • Exceeds Sales Goals
  • Product Knowledge

Timeline

Sales Project Manager

School Outfitters
03.2021 - 06.2023

Designer

Closets & More, Inc.
06.2019 - 10.2020

CHANEL Brand Ambassador

CHANEL/Saks Fifth Avenue
10.2013 - 11.2015

Designer Specialist/Stylist

Nordstrom
10.2010 - 07.2017

Bachelor of Science -

University of Kentucky

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Jordan Barnard