JORDAN BARNES
Waitress
Newberry,FloridaUS
Summary
Charming professional who can quickly adapt to constantly changing situations. Willing to learn new skills and take on new challenges while assisting in the assembly, presentation, and execution of catering events. Team player with a vibrant personality and extensive experience working in restaurant environments. Ability to maintain a professional, calm, and efficient demeanor at all times. Has excellent communication, interpersonal, learning skills, and is willing to take on any shift with a positive attitude.
High-energy waitress skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Sociable Server offering 18 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
Gainesville, FL
01.2020 - Current
- Was frequently complimented by customers for going above and beyond my normal responsibilities
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service
- Upsold high-profit items like appetizers and mixed drinks to boost sales
- Greeted regular customers and maintained relationships with them.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
Server
Gordy bron
Gainesville, FL
06.2018 - 01.2020
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
Auto Parts Delivery Driver sales specialist
Pep Boys
Gainesville, FL
01.2018 - 02.2019
- Improved service quality and increased sales by developing a strong understanding of the company's products and services
- Gathered, tracked, and analyzed customer requirements in order to meet delivery deadlines and order fill rates
- Worked as a liaison between customers and retail buyers to expedite orders and meet customer demands
- Prepared and sold a diverse range of customized merchandise to both individuals and businesses
- Built membership loyalty by managing customer retail accounts flawlessly
- Assessed customer needs and upsold products and services to increase [Type] sales.
Education
High School -
Newberry High School
01.2008
Skills
- Customer service
- Communication skills
- Guest relations management
- Sales expertise
- Team standards
- Menu memorization
- Cash handling expert
- Food Running
- Point of Sale (POS) system operations
- High-volume dining
- Quality Control
- Dining customer service
- Positive and professional
- Cash Handling
- Check payment processing
- Ordering Procedures
- Menu knowledge
- Professional Appearance
- Suggestive Selling
- Exceptional customer service
- Food safety understanding
- Strong Work Ethic
Certification
- SafeServ Certified: Food Handler
- SafeServ Certified: alcohol handler
Timeline
Server
Texas Roadhouse
01.2020 - Current
Server
Gordy bron
06.2018 - 01.2020
Auto Parts Delivery Driver sales specialist
Pep Boys
01.2018 - 02.2019
High School -
Newberry High School