Delivery of Goods: Safely and efficiently delivering packages, food, or other items to customers or businesses within the designated time frame
Route Planning: Mapping out the most efficient delivery routes to ensure timely deliveries and maximize productivity
Loading and Unloading: Properly loading items onto the delivery vehicle, ensuring they are secured and protected during transit
Unloading items at the delivery location and verifying the accuracy of the order
Vehicle Maintenance: Conducting routine inspections of the delivery vehicle, checking fuel levels, tire pressure, and reporting any mechanical issues or damages
Documentation: Maintaining accurate records of deliveries, including receipts, invoices, and customer signatures
Customer Service: Providing friendly and professional customer service, addressing any inquiries or concerns from customers during deliveries
Adhering to Regulations: Following traffic laws, safety protocols, and company policies while operating the delivery vehicle
Communication: Effectively communicating with dispatchers or supervisors regarding delivery updates, delays, or issues that may arise during the delivery process
Cashier/Customer Service
DICK'S Sporting Goods
03.2021 - 08.2022
Customer Service: Greeting customers, answering their questions, and providing assistance in a friendly and professional manner
Cash Handling: Accurately processing cash, credit card, and other forms of payments for purchases, ensuring transactions are conducted efficiently and securely
Point of Sale (POS) Operations: Operating the cash register or POS system to scan and itemize products, apply discounts or promotions, and generate receipts
Product Knowledge: Familiarizing yourself with the store's products, prices, and promotions to assist customers with their inquiries and make recommendations
Inventory Management: Monitoring and maintaining inventory levels at the cash register area, restocking items as needed, and reporting any discrepancies or shortages
Cash Reconciliation: Balancing cash drawer at the beginning and end of each shift, ensuring accurate accounting of all transactions and handling any discrepancies
Returns and Exchanges: Processing returns, exchanges, and refunds following company policies and procedures
Security and Loss Prevention: Vigilantly observing customers and store surroundings to prevent theft or fraudulent activity, reporting any suspicious behavior to management
Cleaning and Organizing: Keeping the cash register area clean, organized, and well-stocked with necessary supplies
Compliance: Adhering to all company policies, procedures, and legal regulations, including privacy and data protection guidelines
Warehouse Associate/Installer
B&M Construction
02.2019 - 03.2020
Inventory Management: Receiving, inspecting, and storing incoming goods, ensuring accuracy in quantities and quality
Updating inventory records and conducting regular stock checks
Order Fulfillment: Picking, packing, and preparing products for shipment based on customer orders or delivery requests
Ensuring items are correctly labeled, packaged, and staged for pickup or delivery
Loading and Unloading: Safely and efficiently loading and unloading goods from trucks or containers using appropriate equipment such as forklifts or pallet jacks
Verifying the accuracy of shipments and inspecting for damages
Warehouse Organization: Maintaining a clean, organized, and safe warehouse environment
Properly shelving and arranging products, optimizing space utilization
Equipment Operation: Operating warehouse machinery and equipment, such as forklifts, pallet jacks, or conveyor systems, following safety protocols and manufacturer guidelines
Documentation and Record-Keeping: Updating inventory systems, recording shipment details, and generating necessary documentation such as packing lists, bills of lading
Quality Control: Inspecting products for defects, damages, or discrepancies, reporting any issues to supervisors, and participating in quality control procedures as required
Safety and Compliance: Adhering to safety guidelines and regulations, including proper handling of hazardous materials
Following company policies and procedures regarding safety, security, and equipment operation
Team Collaboration: Collaborating with other warehouse team members, supervisors, and logistics personnel to ensure smooth operations, timely order fulfillment
Education
High school diploma -
Washington high school
Fremont, CA
06.2016
Skills
Communication skills
Problem management
Adaptability
Time management
Team management
Leadership
Timeline
Busser/ Food Runner/ Barback
Bel Aire Lounge/ Clique Hospitality
11.2023 - Current
Amazon Delivery Driver
Amazon DSP
08.2022 - 08.2023
Cashier/Customer Service
DICK'S Sporting Goods
03.2021 - 08.2022
Warehouse Associate/Installer
B&M Construction
02.2019 - 03.2020
High school diploma -
Washington high school
Similar Profiles
Paneisha JohnsonPaneisha Johnson
Secretary at Bel-Aire ElementarySecretary at Bel-Aire Elementary