Professional with strong background in enhancing quality of life through engaging activities and programs. Known for exceptional team collaboration, adaptability, and achieving impactful results. Skilled in event planning, communication, and fostering community connections. Reliable and proactive in addressing changing needs to ensure positive environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Life Enrichment Coordinator
Lutheran Village at Millers Grant
06.2023 - Current
Established strong relationships with community partners to bring additional resources and opportunities to enrich the lives of residents.
Implemented creative strategies for incorporating technology into daily activities, enhancing resident enjoyment and participation levels.
Developed customized care plans for residents, ensuring their individual needs were met through tailored life enrichment programs.
Enhanced resident engagement by organizing and implementing a diverse range of activities, events, and programs.
Encouraged social interaction and relationship-building among residents by facilitating group activities, clubs, and discussion sessions tailored to common interests.
Evaluated program effectiveness regularly, utilizing feedback from residents, families, and staff to make continuous improvements in programming offerings.
Recruited trained, and supervised volunteers to support the delivery of various life enrichment programs and services.
Maintained accurate documentation of resident participation in life enrichment programs for use by interdisciplinary teams during care planning processes.
Provided one-on-one programs and activities for residents unable to participate in group settings.
Ensured compliance with applicable regulations pertaining to activity programming in senior living communities.
Collaborated with interdisciplinary teams to assess resident preferences and develop personalized activities that promoted physical, mental, and emotional wellbeing.
Provided compassionate support to residents coping with personal losses or challenging life events by offering emotional support and connecting them with relevant resources within the community.
Dining Services Associate
Lutheran Village at Millers Grant
03.2020 - 06.2023
Complied with health and safety regulations, maintaining top cleanliness and organization.
Delivered quality services while maintaining friendly and welcoming environment.
Implemented best practices and completed training on new dishes, drinks and services to optimize guest recommendations.
Handled high-pressure situations professionally during busy shifts or large events while maintaining quality service standards.
Maintained a friendly atmosphere in the dining area, fostering positive relationships with guests and coworkers alike.
Displayed extensive menu knowledge to answer guest inquiries confidently and make appropriate recommendations based on preferences.
Collaborated with kitchen staff for timely delivery of orders and accurate meal preparation.
Assisted in training new Dining Services Associates, sharing knowledge on best practices and company standards.
Set up banquet rooms according to designated layouts for special events, ensuring a seamless experience for guests.
Assisted wait staff with timely food delivery and guest requests.
Assisted with bussing tables and cleaning up spills.
Greeted customers and provided menus upon arrival to dining room.
Used POS system to charge residents correctly
Completed grocery orders and delivered to residents