Jordan Bell
O'Fallon,MO
Summary
Compassionate and reliable case manager and teacher experienced in youth behavioral health environments and group childcare. Dedicated to assisting clients with improving their daily quality of life and reaching their potential. Experienced at building rapport with at-risk youth, crisis intervention, and behavior management. Empathetic and passionate about helping others.
Overview
13
13
years of professional experience
Work History
Maternity Group Home Case Manager
Youth In Need
10.2022 - 10.2023
- Worked with transitional-aged youth, including teen mothers.
- Provided comprehensive case management services, created service plans, and connected clients to appropriate resources.
- Monitored progress towards service plan goals.
- Improved clients' coping with routine life activities such as money management, self-care, and goal-setting.
- Facilitate positive parenting skill development, encourage the use of Trauma Smart and Conscious Discipline.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Assisted youth with obtaining resources such as food, clothing, shelter, employment and education.
- Completed clear and concise documentation of youth behavior and actions.
- Attended treatment team meetings to discuss youth's progress.
Lead Preschool Teacher
Learning Lodge West
03.2021 - 10.2022
- Developed weekly lesson plans and activities to engage children and promote learning.
- Created safe and nurturing learning environment for preschoolers aged 2-4.
- Monitored students' academic, social, and emotional progress and recorded in individual portfolios.
- Delegated tasks to assistants.
- Established positive communication with parents in daily conversation and formal conferences.
- Addressed behavioral and learning issues with parents and administration.
- Utilized Creative Curriculum, Second Step, and Conscious Discipline.
Nanny
The Wesselschmidt Family
01.2014 - 03.2020
- Cared for three children, aged between infant and six years old.
- Provided a nurturing, safe environment to promote emotional, social, and intellectual growth.
- Prepared snacks and meals.
- Created and followed a stable routine.
- Planned and facilitated creative activities and learning games.
- Taught, modeled, and reinforced coping skills, problem-solving skills.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Behavioral Health Technician
Preferred Family Healthcare
12.2012 - 01.2014
- Constant supervision of adolescent clients with substance abuse and mental health diagnoses.
- Accurately completed daily activity logs and behavioral incident reports.
- Educated clients in a group setting on substance abuse and positive alternatives.
- Supervised and documented client medication.
- Encouraged peer-mediation and conflict resolution.
- Built rapport with a diverse client population.
- Communicated progress and concerns with the therapeutic team.
Pharmacy Technician
Walgreens
04.2011 - 02.2013
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided accurate and efficient customer service, handled cash register.
- Processed and filled prescriptions under the supervision of the pharmacist.
- Communicated with medical offices and insurance companies to assist patients or pharmacist.
- Assisted with inventory management and ordering.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Resolved third-party billing, computer system and customer service issues.
Education
Bachelor of Arts - Human Services
Columbia College
Columbia, MO01.2025
No Degree - Human Services
St. Charles Community College
Cottleville, MOHigh School Diploma -
Fort Zumwalt West High School
O'Fallon, MOSkills
- Progress Evaluation
- Case Planning and Management
- Clients Rights
- Admission Procedures
- Rapport Development
- Crisis Intervention
- Conflict Resolution
- Trauma-Informed Care
- Alcohol and Substance Abuse
- Documentation
- Behavior Management
Timeline
Maternity Group Home Case Manager
Youth In Need
10.2022 - 10.2023
Lead Preschool Teacher
Learning Lodge West
03.2021 - 10.2022
Nanny
The Wesselschmidt Family
01.2014 - 03.2020
Behavioral Health Technician
Preferred Family Healthcare
12.2012 - 01.2014
Pharmacy Technician
Walgreens
04.2011 - 02.2013
Bachelor of Arts - Human Services
Columbia College
No Degree - Human Services
St. Charles Community College
High School Diploma -
Fort Zumwalt West High School
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