Jordan Bender
Buckhannon,WV
Summary
Proven Appeals Specialist with a track record of success at Wal-Mart Supercenter, showcasing exceptional documentation expertise and teamwork. Achieved significant appeal outcomes through meticulous analysis and persuasive arguments, consistently surpassing performance goals. Demonstrates unparalleled professionalism and critical thinking skills, enhancing client satisfaction and expediting case resolutions.
Overview
1
1
year of professional experience
Work History
Appeals Specialist
Wal-Mart Supercenter
04.2023 - Current
- Collaborated with cross-functional teams to gather necessary documentation and evidence to support the appeals process.
- Managed high-stress situations with professionalism, ensuring that appeals were handled promptly and accurately even under tight deadlines or heavy caseloads.
- Achieved successful appeal outcomes by meticulously reviewing and analyzing claim denials, identifying errors, and presenting persuasive arguments.
- Consistently met or exceeded performance metrics, demonstrating a strong understanding of the claims review process and an unwavering commitment to achieving positive results for clients.
- Expedited resolution times for appeals cases by efficiently managing workload and prioritizing urgent matters.
- Acted as a departmental resource on appeals matters.
Education
High School Diploma -
Buckhannon-Upshur High School
Buckhannon, WV05.2024
Skills
- Professionalism and Ethics
- Documentation expertise
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Organizing and Prioritizing Work
- Reliability
- Excellent Communication
- Critical Thinking
- Active Listening
Timeline
Appeals Specialist
Wal-Mart Supercenter
04.2023 - Current
High School Diploma -
Buckhannon-Upshur High School