Improved drying time by utilizing advanced equipment such as air movers, dehumidifiers, and moisture meters.
Increased client satisfaction through excellent communication regarding mitigation processes and timelines.
Demonstrated adaptability by effectively handling unexpected changes or challenges during restoration projects.
Contributed to overall company success by consistently meeting or exceeding performance targets set forth by management.
Performed accurate moisture readings with specialized tools for optimal drying conditions.
Strengthened relationships with other contractors involved in the restoration process through effective collaboration efforts when necessary.
Prevented mold growth by thoroughly cleaning affected areas with antimicrobial agents.
Provided superior customer service, addressing client concerns professionally while offering expert guidance on the potential next steps in the mitigation process
Field Technician I
Dish Network
09.2022 - 03.2024
Kept detailed records of field measurements and data.
Minimized potential hazards through adherence to safety guidelines during all field assignments.
Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Assisted in training new hires on company protocol, increasing overall productivity within the department.
Calibrated new and existing equipment for optimal performance.
Crew Member/ Overnight Supervisor
Dash-In
10.2021 - 08.2022
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Assisted other team members to achieve goals.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member
Arbys Resturant
06.2019 - 10.2021
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Kept food preparation area, equipment, and utensils clean and sanitary.