Summary
Overview
Work History
Skills
Languages
Interests
Timeline
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Jordan Benjamin

Murfreesboro,TN

Summary

Professional fulfillment specialist with proven track record of enhancing warehouse efficiency and accuracy in order processing. Known for strong focus on team collaboration and achieving results, while adapting to changing operational needs. Reliable and flexible, skilled in inventory management and problem solving.

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail oriented.

Overview

4
4
years of professional experience

Work History

Fulfillment Associate

Amazon
03.2024 - 03.2025
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
  • Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Followed safety protocols to minimize workplace accidents.
  • Picked and packed order items.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Followed orders precisely for correct items, sizes and quantities.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Kept work areas neat, clean and free from debris.

Material Handler

FedEx Express
02.2023 - 02.2024
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Reduced material waste by implementing sustainable handling and packaging techniques.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.

Stocking Associate

Walmart
01.2021 - 01.2023
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Maintained effective team member communication.
  • Scanned, recorded and verified received inventory during regular shipments.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Collaborated with team members to maintain a clean, organized work environment.
  • Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
  • Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
  • Maximized sales floor appeal with timely merchandise replenishment and presentation.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Improved customer satisfaction by assisting shoppers in locating desired products quickly.
  • Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
  • Assisted in training new Stocking Associates, sharing best practices and relevant experience.
  • Consistently met or exceeded productivity goals while ensuring compliance with safety guidelines.
  • Promoted a positive shopping environment through friendly interactions with customers and providing efficient assistance when needed.
  • Utilized technology tools such as handheld scanners for efficient inventory management throughout the entire stocking process.
  • Participated in regular team meetings to discuss performance metrics, operational improvements, and upcoming initiatives or promotions.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Kept work areas neat, clean and free from debris.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Team leadership
  • Issue resolution
  • Friendly and courteous
  • Excellent communication
  • Detail-oriented
  • Work prioritization
  • Relationship building
  • Data entry
  • Schedule coordination
  • Inventory maintenance
  • Safety regulations adherence

Languages

English
Native or Bilingual

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Developing software, websites, and apps in various programming languages
  • Coding and Programming
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Fulfillment Associate

Amazon
03.2024 - 03.2025

Material Handler

FedEx Express
02.2023 - 02.2024

Stocking Associate

Walmart
01.2021 - 01.2023

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Jordan Benjamin