Summary
Overview
Work History
Education
Skills
References
Timeline
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Jordan Bernstein

Summary

I manage a staff of 11 as well as train new employees on store policies and procedures. In addition, I provide continued training for existing staff. I also address all customer service/operational issues to ensure continued customer satisfaction.

Overview

4
4
years of professional experience

Work History

Assistant General Manager

Imo's Pizza
Saint Louis, MO
07.2022 - Current
  • Manage kitchen staff and drivers to ensure timely and professional service
  • Manage customer experience concerns to ensure satisfaction
  • Train new hires on store policies and procedures regarding food preparation, handling, and safety
  • Conduct bi-weekly inventory audits to maintain accurate and consistent stock
  • Process cash and credit card transactions
  • Process nightly cash drops to ensure accuracy of registers

Pizza Cook

Imo's Pizza
Saint Louis, MO
03.2022 - 07.2022
  • Followed store and health department rules, regulations, and policies regarding proper food preparation, handling, and storage
  • Addressed customer service concerns in a timely manner
  • Organized preparation stations to support order accuracy

Cart Attendant

Schnucks
Saint Louis, MO
08.2020 - 11.2020
  • Helped guests carry out items ranging from grocery bags to heavy packages
  • Maintained clean and clutter-free entryways and aisles
  • Restocked shelves
  • Retrieved grocery carts

Education

High School Diploma -

Clayton High School
Clayton Missouri
05-2021

Skills

  • attention to detail
  • customer service
  • problem-solving
  • self-motivated
  • leadership
  • written and verbal communication

References

Available upon request

Timeline

Assistant General Manager

Imo's Pizza
07.2022 - Current

Pizza Cook

Imo's Pizza
03.2022 - 07.2022

Cart Attendant

Schnucks
08.2020 - 11.2020

High School Diploma -

Clayton High School

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Jordan Bernstein