Jordan Bielski
Schoolcraft
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
15
15
years of professional experience
Work History
Shift Worker
DOMINO'S PIZZA
01.2010 - 11.2011
- Assist customers with phone orders
- Fulfilled orders
- Take credit, debit, cash payments
- Resolved customer complaints in a professional manner, leading to increased satisfaction rates among patrons.
Cashier/Team Member
DAIRY QUEEN
03.2012 - 09.2013
- Take credit, debit, cash payments
- Stock, organize, and clean store
- Assist with taking customer orders fulfilled orders and delivered to customers
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Tester
Drug Tech
01.2013 - 11.2013
- Drug test parolees
- Handle samples
- Label samples according to company standards
Production Associate
NSG
11.2013 - 11.2020
- Sort and organize materials
- Prime, trim
- Inspect material to confirm following quality standards
- Communicate with management, process improvers, and quality team members
Warehouse Associate
Tech Data
06.2017 - 09.2018
- I worked in shipping and receiving
- Shipments include all types of electronic parts
- Pads
- Ipods, laptops
- Computer parts
- Headphones
- Etc
Vendor
Anderson Merch
02.2021 - 05.2022
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Set up displays and signage to attract customers and boost sales.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
Security Officer
Allied Universal Security Services
05.2022 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Shipping and Receiving Clerk
Weber Specialties
01.2024 - 04.2024
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Meat and Produce TA
Walmart
12.2024 - Current
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Increased efficiency of stocking procedures through effective communication with management regarding supply needs and stock discrepancies.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked designated items on shelves, end caps and displays.
Education
High School Diploma -
Harding High School
Saint Paul, MN06.2008
Skills
- Microsoft office
- Customer Service
- Shipping
- Ability to work on a team
- Expert in Microsoft Office
- Computer literate
- Excellent phone etiquette
- Shipping & Receiving
- Warehouse Experience
- Manufacturing
- Typing
- Microsoft Word
- Calm and patient demeanor
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Meat and Produce TA
Walmart
12.2024 - Current
Shipping and Receiving Clerk
Weber Specialties
01.2024 - 04.2024
Security Officer
Allied Universal Security Services
05.2022 - 12.2023
Vendor
Anderson Merch
02.2021 - 05.2022
Warehouse Associate
Tech Data
06.2017 - 09.2018
Production Associate
NSG
11.2013 - 11.2020
Tester
Drug Tech
01.2013 - 11.2013
Cashier/Team Member
DAIRY QUEEN
03.2012 - 09.2013
Shift Worker
DOMINO'S PIZZA
01.2010 - 11.2011
High School Diploma -
Harding High School
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