Jordan Billingsley
Montague,CA
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance at Yreka Transfer. Skilled in complex problem-solving and effective communication, consistently delivering high-quality service. Excelled in cross-training employees and resolving conflicts, demonstrating exceptional time management and team leadership abilities.
Overview
18
18
years of professional experience
Work History
Manager
Yreka Transfer
08.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
Dietitian Aide
Fairchild Medical Center
07.2014 - 08.2021
- Planned nutritious meal options for individuals with various health needs and conditions.
- Improved patient outcomes by developing individualized nutrition plans and providing ongoing counseling.
- Educated patients on the importance of proper nutrition for managing chronic conditions, such as diabetes, hypertension, and heart disease.
- Assisted in menu development for institutional settings to ensure compliance with dietary guidelines and accommodate diverse needs of residents or patients.
Manager
Brickhouse Bakery and Pizzeria
12.2006 - 12.2016
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
High-school Diploma -
Yreka High School
Yreka, CA06.2006
Na - General Education
College of The Siskiyous
Weed, CASkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Affiliations
Active member of Siskiyou County Search and Rescue
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Manager
Yreka Transfer
08.2021 - Current
Dietitian Aide
Fairchild Medical Center
07.2014 - 08.2021
Manager
Brickhouse Bakery and Pizzeria
12.2006 - 12.2016
High-school Diploma -
Yreka High School
Na - General Education
College of The Siskiyous