My work history has allowed me to develop amazing people skills as well as critical thinking skills. My personal life and the things i enjoy doing have helped me develop computer skills and computer knowledge.
Overview
6
6
years of professional experience
Work History
Energy Consultant
AMP Smart
08.2023 - Current
Contributed to client interaction via email and text message.
Participated in continuous training opportunities to hone craft and build leadership skills.
Conducted thorough market evaluations and analyzed energy usage patterns to determine potential savings.
Recommended energy-efficient technologies or alternate energy sources.
Taught customers how to reduce energy usage and directly cut costs with proactive strategies.
Merchandiser
Premier Workforce
02.2020 - 07.2023
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Verified products appeared at correct locations in proper quantities.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Organized store merchandise racks by size, style, and color.
Created interior displays to promote products in alignment with corporate sales objectives.
Merchandiser
PepsiCo
05.2019 - 02.2020
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Customer Service Representative
Senture
06.2017 - 04.2018
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Updated account information to maintain customer records.
Educated customers about billing, payment processing and support policies and procedures.
Delivered prompt service to prioritize customer needs.
Exhibited high energy and professionalism when dealing with clients and staff.