Experienced Affordable Housing and Multi-Site Property Manager driving compliance, occupancy, and operational excellence in LIHTC and market-rate communities. Demonstrated expertise in regulatory compliance, team leadership, financial management, and resident relations. Committed to operational excellence and maximizing property performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Affordable Community Director
Asset Living | FPI Management
03.2025 - Current
Oversee day-to-day operations of a LIHTC community, ensuring compliance, financial performance, and resident satisfaction.
Review and approve move-in files, income verifications, and annual re-certifications.
Lead resident retention initiatives, lease renewal campaigns, and community events to enhance engagement.
Conduct internal file audits and prepare for state agency or investor compliance reviews.
Monitor unit turnover schedules; coordinate maintenance, inspections, and marketing to minimize vacancy loss.
Prepare financial statements, rent rolls, delinquency reports, and occupancy summaries for ownership and corporate management.
Develop property-specific action plans to address performance challenges, delinquency, or compliance issues.
Affordable Community Director
FPI Management
12.2023 - 03.2025
Managed operations for multiple apartment communities, maintaining occupancy, financial goals, and resident satisfaction.
Oversaw leasing and marketing strategies; coordinated resident certifications and annual re-certifications.
Collected rent, managed delinquencies, and enforced lease terms per LIHTC and company regulations.
Utilized Yardi, RealPage, and OneSite Affordable for reporting, compliance tracking, and resident management.
Collaborated with corporate compliance teams to address file corrections and audit findings.
Affordable Community Director
FPI Management
09.2022 - 11.2023
Directed operations of a 474-unit LIHTC community, ensuring high occupancy, resident satisfaction, and financial performance.
Supervised leasing and maintenance staff; coordinated vendors and monitored contract performance.
Managed budgets and tracked expenses to achieve financial targets while maintaining affordability requirements.
Conducted applicant interviews, certifications, and re-certifications in compliance with LIHTC regulations.
Coordinated preventive maintenance, capital improvement projects, and site inspections to meet WSHFC standards.
Community Director
FPI Management
12.2021 - 08.2022
Supervised leasing and maintenance staff; coordinated vendor services and projects.
Developed marketing and leasing strategies to optimize occupancy.
Managed rent collections, financial reporting, and resident relations.
Assistant Manager
Epic Asset Management
10.2018 - 10.2021
Assisted with budgeting, rent collection, and tenant communication.
Scheduled and oversaw maintenance and facility upkeep.
Conducted leasing tours, move-ins/move-outs, and resident events to enhance satisfaction.
Leasing Consultant
Simpson Property Group
01.2016 - 10.2018
Provided leasing support, property tours, and application processing.
Managed Yardi and CRM follow-ups to maintain high conversion rates.
Assisted with marketing and resident retention activities.
Education
High School Diploma -
Kentlake High School
Kent, WA
01.2008
Skills
Affordable housing compliance
Financial reporting
Resident relations
Property management
Delinquency tracking
Unit turnover coordination
Vendor management
Community engagement
Certification processing
Certification
National Apartment Leasing Professional (NALP) – National Apartment Association, 2019-11