Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jordan Board

Milltown,IN

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Store Manager of Operations

Walgreens
09.2023 - Current
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Coordinated with regional management on strategic planning initiatives aimed at improving store performance within district or territory as a whole.
  • Approved regular payroll submissions for employees.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
  • Managed overall visual merchandising efforts within store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.
  • Increased sales by 5% with special displays and promotions.

Pharmacy Operations Manager

Walgreens
08.2022 - 09.2023
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Implemented patient education initiatives to increase awareness about medication usage, potential side effects, and proper dosage guidelines.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Enhanced employee engagement and performance through regular feedback sessions, performance reviews, and professional development opportunities.
  • Managed budget and resources effectively to maximize profitability while maintaining high-quality service for patients.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Improved pharmacy efficiency by streamlining operations and implementing new inventory management systems.

Education

High School Diploma -

Breckinridge County High School
Harned, KY
05.2017

Skills

  • Sales Analysis
  • Teamwork and Collaboration
  • Desktops, Laptops, and Mobile Devices
  • Capital Spending
  • Budget Administration
  • Payroll Administration and Timekeeping

Certification

  • CPhT - Certified Pharmacy Technician
  • First Aid/CPR Certified

Timeline

Store Manager of Operations

Walgreens
09.2023 - Current

Pharmacy Operations Manager

Walgreens
08.2022 - 09.2023

High School Diploma -

Breckinridge County High School
Jordan Board