Jordan Boggs
Towson,MD
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier
Dairy Queen Grill & Chill
Frederick, MD
12.2023 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
Restaurant Hostess
Dutch's Daughter
Frederick, MD
09.2022 - 08.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Assisted with setting up banquet rooms for special events.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Food Service Worker
Dairy Queen Orange Julius
Frederick, MD
02.2021 - 09.2022
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
Education
Bachelor of Science - Nursing
Towson University
Baltimore, MD05-2027
Skills
- Cash Register Operation
- Product Recommendations
- Customer Assistance
- Payment Collection
- Returns processing
Affiliations
- Tuscarora High School Lacrosse Team (2020-2023) (Captain sophomore year)
- Tuscarora High School Field Hockey Team (2029-2022)
- Tuscarora High School Unified Bocce Ball Team (2022-2023) (2023 State Champion in the state of MD)
Languages
English
Full Professional
Timeline
Cashier
Dairy Queen Grill & Chill
12.2023 - 08.2024
Restaurant Hostess
Dutch's Daughter
09.2022 - 08.2023
Food Service Worker
Dairy Queen Orange Julius
02.2021 - 09.2022
Bachelor of Science - Nursing
Towson University