Jordan Boggs
Towson,MD
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Dairy Queen Grill & Chill
12.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Restaurant Hostess
Dutch's Daughter
09.2022 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Food Service Worker
Dairy Queen Orange Julius
02.2021 - 09.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
Bachelor of Science - Nursing
Towson University
Baltimore, MD05-2027
Skills
- Product and service recommendations
- Customer service
- Work ethic and integrity
- Patience and empathy
Accomplishments
- Delegate April Miller, Delegate Barrie Ciliberti, Delegate Jesse Pippy, and Senator William Folden Scholarship Recipient (Granted for Fall 2023-Spring 2025)
- Towson University Provost Scholarship Recipient
- Elks Club Volunteer Service Award Recipient
- 2023 Frederick County Science Fair Honorable Mention Award Recipient
Languages
English
Full Professional
Timeline
Cashier
Dairy Queen Grill & Chill
12.2023 - 08.2024
Restaurant Hostess
Dutch's Daughter
09.2022 - 08.2023
Food Service Worker
Dairy Queen Orange Julius
02.2021 - 09.2022
Bachelor of Science - Nursing
Towson University
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