Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
Hi, I’m

Jordan Bona

Killeen,TX
Jordan Bona

Summary

Business Analyst Analytical and data-driven professional pursuing a master’s degree in applied business Analytics from American Public University System, Charles Town, WV. Capable of leveraging potent knowledge to assess business operations, identify improvement opportunities, and facilitate decision-making while delivering effective solutions. Specialist at analyzing root causes to uncover/eliminate potential issues and secure the best business opportunities. Proficient at collaborating with team members for consistent achievement of set objectives. Competent at managing all aspects associated with financial accounting and document processing. Excellent interpersonal and strengthening of long-term professional relationships at all levels. Enthusiastic and team-oriented Financial Management Technician for the United States Army with a firm grasp of accounting principles and financial procurement. Offering an exemplary client service record and highly-developed organizational skills. Experienced Financial Management Technician with over 4 years of success overseeing service members' financial accounts.

Overview

6
years of professional experience
1
Certification

Work History

US Army

Financial Management Technician
03.2019 - Current

Job overview

  • Coordinated process of personnel actions and pay authorization documents, ensuring assessment and processing of substantiating documents for reserve personnel ready to deploy; streamlined process and saved 10+ hours per week
  • Conducted root cause analyses to identify trends and issues and developed effective corrective solutions; ameliorated customer support issues by 40% by implementing new online chat support feature
  • Led and mentored team of approximately four cashiers for smooth execution of daily operations, covering collection and disbursement of government funds and cash/treasury checks with over $2 million collected and $850k disbursed
  • Ensured robust assessment of 180 vouchers with average of $1500 per service member, which totaled $470K

K&R Realty Management Inc

Internship Student
07.2017 - 02.2019

Job overview

  • Catalogued and maintained all tenant and property files properly and accurately, ensuring easy retrieval of records and full compliance with regulatory requirements
  • Streamlined property maintenance and repairs functions, ensuring prompt and practical solutions to tenant inquiries; reduced average response time by 50%
  • Implemented exceptional support for rent collection, ensuring timely payments and maintaining accurate financial records; achieved 100% rent payment collection rate
  • Conducted thorough property inspections, prepared detailed reports on unit conditions, and identified areas for improvement; recommendations led to 40% decrease in maintenance issues in first quarter
  • Played crucial role in negotiating various successful lease agreements with commercial tenants, increasing occupancy rates over previous years, and generating additional revenue
  • Worked closely with property maintenance teams to ensure all properties were well-maintained and up to standard, ultimately improving tenant satisfaction and retention rates
  • Reported back to instructor to receive day-to-day tasks and responsibilities.

Education

American Public University System
Charles Town, WV

MBA from applied business Analytics: Business Analytics
01.2024

University Overview

Dean's List July 2022

Monroe College
New York

BBA from Business Administration And Management
07.2018

University Overview

Skills

  • Business & Requirement Analysis
  • Financial Management & Reporting
  • Issue & Problem Resolution
  • Techniques:
  • Hypothesis Testing
  • Recommendation Engines
  • Customer Segmentation Analysis
  • Team Leadership & Coaching
  • Training & Coaching
  • Continuous Process Improvement

Certification

Certified in Business Analytics, University of South Carolina, Darla Moore School of Business.

Lean Six Sigma Green Belt, SSGI.

MO-200 Microsoft Excel.

Affiliations

Affiliations

The Society for collegiate leadership & Achievement.

United States Army.

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Financial Management Technician
US Army
03.2019 - Current
Internship Student
K&R Realty Management Inc
07.2017 - 02.2019
American Public University System
MBA from applied business Analytics: Business Analytics
Monroe College
BBA from Business Administration And Management
Jordan Bona