Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Bonney

Myrtle Creek,OR

Summary

Dynamic professional with strong work ethic and exceptional communication skills. Proven ability to implement individualized education plans and foster positive learning environments. Experienced in managing tables and providing excellent service in fast-paced settings, maintaining high standards of cleanliness and efficiency.

Overview

19
19
years of professional experience

Work History

Instructional Assistant

SUSD Schools
11.2023 - Current
  • Implemented individualized education plans for diverse learning needs.
  • Collaborated with teachers on engaging lesson materials and activities.
  • Maintained a positive classroom environment to support management.
  • Facilitated small group instruction to reinforce key concepts.
  • Monitored student progress to identify support areas and implement action plans.
  • Applied behavior management techniques to ensure focused learning environments.
  • Oversaw students during recess to maintain safety and security.

Server

Brix Grill
04.2018 - 08.2020
  • Provided exceptional customer service, increasing guest satisfaction and loyalty.
  • Efficiently managed tables to ensure timely order taking and food delivery.
  • Worked with kitchen staff to guarantee accurate meal preparation and presentation.
  • Trained new servers on restaurant protocols and menu items, enhancing team cohesion.
  • Collaborated with team during peak times for effective workflow and superior guest experiences.
  • Built warm relationships with regular patrons.
  • Executed opening and closing tasks, readying dining area for smooth service transitions.
  • Accurately processed cash transactions, aiding in balanced financial reports.

Server, Shift Lead

Apple American Group LLC
05.2013 - 05.2016
  • Enhanced guest satisfaction through exceptional customer service.
  • Managed multiple tables during peak hours for timely service.
  • Trained new staff on menu, service standards, and POS operations.
  • Implemented improvements that streamlined service flow and reduced wait times.
  • Resolved guest complaints to foster a positive dining experience.
  • Handled orders and bills using POS system.
  • Maintained clean dining area for enjoyable guest experience.
  • Supported colleagues during busy hours, enhancing productivity levels.

Server, Slot Attendant

Seven Feathers Casino & Resort
11.2006 - 08.2012
  • Oversaw daily gaming machine operations, ensuring functionality and guest satisfaction.
  • Provided exceptional customer service, assisting patrons with inquiries and resolving issues.
  • Monitored gaming floor activities for compliance with regulations and policies.
  • Conducted slot machine inspections, identifying maintenance needs promptly.
  • Managed cash handling accurately while issuing payouts to winners.
  • Built loyalty by connecting with guests personally.
  • Fostered positive relationships by providing timely support to other departments.
  • Troubleshot machine malfunctions and diagnosed issues swiftly.
  • Ensured accurate transaction record-keeping of jackpots and repairs.
  • Facilitated smooth shift transitions by communicating key information.

Education

No Degree - Human Services

UCC
Winchester, OR

High School Diploma -

Days Creek Charter School
Days Creek, OR
06-2007

Skills

  • Classroom organization
  • Strong work ethic
  • Cash handling proficiency
  • Hospitality service expertise
  • Efficient multitasking
  • Quick learner
  • Great communication skills
  • Patience and empathy
  • Reliability and punctuality
  • Problem-solving abilities
  • Adaptability

Timeline

Instructional Assistant

SUSD Schools
11.2023 - Current

Server

Brix Grill
04.2018 - 08.2020

Server, Shift Lead

Apple American Group LLC
05.2013 - 05.2016

Server, Slot Attendant

Seven Feathers Casino & Resort
11.2006 - 08.2012

No Degree - Human Services

UCC

High School Diploma -

Days Creek Charter School

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Jordan Bonney