Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
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Jordan Bonura

Jordan Bonura

Kenner,Louisiana

Summary

Seasoned Head of Operations with a proven track record at Advantaclean Of Metro New Orleans, showcasing expertise in operations management and organizational development. Spearheaded strategic initiatives, achieving significant cost reductions and enhancing efficiency. Excelled in team leadership and decision-making, driving business growth and operational improvements. Demonstrates exceptional relationship-building skills, ensuring high levels of customer satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Head of Operations

Advantaclean Of Metro New Orleans
03.2019 - Current
  • Collaborated with executive leadership on strategic planning initiatives to drive business growth.
  • Oversaw supply chain management, ensuring timely delivery of products and services to customers.
  • Managed crisis situations effectively by developing response plans in advance.
  • Achieved significant cost reductions by renegotiating supplier contracts and optimizing inventory management practices.
  • Spearheaded operational improvements, leading to streamlined processes and enhanced efficiency across departments.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.

Operations Manager

PMSI
11.2017 - 03.2019
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.

Owner/Operator

B&T Construction & Millwork
01.2008 - 07.2017
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.

Education

No Degree - Business Management

Louisiana State University
Baton Rouge, LA

High School Diploma -

Holy Cross High School
New Orleans, LA
05-2003

Skills

  • Organizational development
  • Safety management
  • Workforce planning
  • Teamwork and collaboration
  • Relationship building
  • Team leadership
  • Payroll administration and timekeeping
  • Operations management
  • Decision-making
  • P&L management
  • Employee development

Accomplishments

  • Supervised team of 20 staff members.
  • Achieved 5 straight years of profitability.
  • Managed a team of 80 through 5 CAT events for 5 years.

Certification

  • IICRC WRT CERTIFIED
  • IICRC ASD CERTIFIED
  • IICRC OCT CERTIFIED
  • RESPIRATOR FIT TEST ADMINISTRATOR CERTIFIED

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Head of Operations

Advantaclean Of Metro New Orleans
03.2019 - Current

Operations Manager

PMSI
11.2017 - 03.2019

Owner/Operator

B&T Construction & Millwork
01.2008 - 07.2017

No Degree - Business Management

Louisiana State University

High School Diploma -

Holy Cross High School

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Jordan Bonura