Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

JORDAN BOSSMAN

Westerville

Summary

Detail-oriented and passionate computer science and cybersecurity graduate with hands-on experience in security analysis, system operations, web development and technical support. Seeking a dynamic role that offers opportunities for professional growth, learning, and advancement while leveraging technical expertise, strong problem-solving skills, and a commitment to excellent service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cyber Security Analyst

Center for Security Studies and Cyber Defense
11.2023 - Current
  • Company Overview: Anderson University
  • Conduct research-based intelligence analysis and develop technical cybersecurity products tailored to client needs.
  • Assess security risks using industry frameworks and provide actionable solutions to strengthen cyber posture.
  • Author blogs for the AUCSSCD and partner platforms, sharing insights on current cybersecurity issues.
  • Complete continuing education in cybersecurity topics as required.
  • Collaborate cross-functionally with peers, clients, and leadership teams to innovate and improve security strategies.
  • Anderson University

Software Engineering Intern

FedEx
05.2023 - 08.2023
  • Collaborated with warehouse operations and IT teams to identify opportunities for process automation and data optimization.
  • Assisted in developing internal tools using Python and SQL to streamline package tracking and improve data visibility.
  • Created scripts to parse and analyze large datasets, helping improve the accuracy and speed of package sorting.
  • Participated in daily Agile stand-ups, contributed to sprint planning, and documented software testing and bug reports.
  • Gained hands-on experience with version control (Git), API integration, and working with FedEx's internal logistics software systems.

IT help desk Intern

Abercrombie & Fitch
05.2022 - 08.2022
  • Provided first-level tech support for hardware, software, and network issues.
  • Set up devices and managed user accounts and access.
  • Supported RF scanners and mobile tech used in warehouse operations.
  • Logged tickets and documented issue resolutions.
  • Assisted with IT asset inventory and deployment.
  • Collaborated with IT team to escalate and resolve complex issues.

Experience Team Member

Columbus Crew SC Team
05.2022 - 08.2022
  • Greeted and assisted guests at the stadium; enforced stadium policies and procedures.
  • Operated technology tools such as ticket scanners, apps, and tablets to support guest services.
  • Handled guest issues with professionalism, communication, and courtesy.

IT Technical Support Specialist

Anderson University IT Department
09.2021 - 04.2022
  • Provided technical assistance to students, faculty, and staff on hardware and software issues
  • Resolved trouble tickets related to network connectivity, account access, and printing
  • Performed routine maintenance and setup of campus computers and lab equipment
  • Assisted with onboarding new users and configuring devices
  • Documented support cases and followed up to ensure issue resolution
  • Delivered in-person and remote support in a timely, professional manner

Education

Bachelor of Arts - Computer Science, Cybersecurity

Anderson University
Anderson, Indiana
05.2025

Diploma with Honors - undefined

Westerville North High School
05.2021

Skills

  • Python
  • Java
  • JavaScript
  • HTML
  • C
  • C
  • C#
  • Linux
  • RF Scanners
  • Web Dev
  • Git
  • Critical Thinker
  • Problem Solver
  • Customer Service Orientation
  • Excellent Communication
  • Teamwork
  • Positive Attitude
  • Leadership Skills

Hobbies and Interests

  • Former collegiate soccer player at Anderson University; now active in competitive adult leagues.
  • Committed to community service through volunteer work with Eastland Church of God and outreach programs-helping with yard work, furniture moves, and campground projects.
  • Passionate traveler with global experience in Ghana (West Africa), Barcelona (Spain), Toronto (Canada), Berlin (Germany), Amsterdam (Netherlands), England, Bahamas, St Martin and various U.S Virgin Islands.

Certification

Google Cyber Security Certificate

Timeline

Cyber Security Analyst

Center for Security Studies and Cyber Defense
11.2023 - Current

Software Engineering Intern

FedEx
05.2023 - 08.2023

IT help desk Intern

Abercrombie & Fitch
05.2022 - 08.2022

Experience Team Member

Columbus Crew SC Team
05.2022 - 08.2022

IT Technical Support Specialist

Anderson University IT Department
09.2021 - 04.2022

Diploma with Honors - undefined

Westerville North High School

Bachelor of Arts - Computer Science, Cybersecurity

Anderson University