JORDAN BOULDIN
Norfolk,Virginia
Summary
Seeking to lead a team to success with preparation and knowledge gained through managerial experience. Able to utilize excellent communication, interpersonal skills, and organizational skills to complete tasks. Reliable with a great work ethic and the ability to quickly adapt to new situations and environments.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving/Stockroom Department Manage
Nike
Norfolk, Virginia
03.2022 - Current
- Responsible for the process of receiving shipments, and executing the transfer of products to various facilities within the company.
- Manage the planning for incoming shipments.
- Lead a team to accomplish the tasks set in game plans.
- Oversee inventory management.
- Proficient in Stockroom Organization (SRO).
- Manage and hold a team accountable to meet digital goals such as conversion rates, members linked percentage, and various other metrics that impact sales and service.
- Implemented strategies to improve the performance of a team.
- Attended management meetings to record new directives and information, offering insights and suggestions to improve procedures.
- Store key holder tasked with opening and closing the store.
- Responsible for counting money and making deposits.
- Organized meetings regularly with Regional District Director to review departmental goals and objectives.
- Managed a team of 40+ sales associates to ensure customer service and satisfaction was met.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Footwear Department Manager
Nike
Norfolk, Virginia
06.2020 - 03.2022
- Utilized tools to analyze data and recommend solutions.
- Partnered with organization leaders on long-range strategies, organizational goals, and initiatives.
- Implemented strategies to improve the performance of a team.
- Responsible for the footwear department's operations.
- Attended management meetings to record new directives and information, offering insights and suggestions to improve procedures.
- Store key holder tasked with opening and closing the store.
- Responsible for counting money and making deposits.
- Managed a team of 40+ sales associates to ensure customer service and satisfaction was met.
- Organized promotional events for the footwear department to increase brand awareness.
- Ensured that all staff members followed company policies and procedures regarding cash handling, customer service, and safety protocols.
- Conducted regular training sessions with employees to ensure proper product knowledge was maintained.
- Resolved any customer complaints or disputes in a timely manner while upholding the store's standards of excellence.
Administrative Assistant
Nike
Norfolk, Virginia
04.2019 - 06.2020
- Assisted with making monthly schedules as well as assigning zones and breaks daily for employee.
- Managed employee performance logs.
- Tasked with balancing registers and completing change orders for the store.
- Responsible for handling store deposits.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department
Sales Associate
Champs Sports
Chesapeake, Virginia
07.2018 - 12.2018
- Encouraged customers to make additional purchases and suggested relevant items.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS systems to handle purchases, refunds, and exchanges for customers.
Sales Associate
Nordstrom
Norfolk, Virginia
06.2017 - 09.2017
- Promoted benefits of store credit cards and the customer loyalty programs to encourage a relationship between customers and the store.
- Operated cash register and POS systems to handle purchases, refunds, and exchanges for customers.
Sales Associate
Footaction
Norfolk, Virginia
06.2016 - 04.2017
- Completing sales and assisting with the needs of customers.
- Operated cash register and POS systems to handle purchases, refunds, and exchanges for customers.
Sales Associate
Footlocker
Colonial Heights, Virginia
06.2013 - 09.2015
- Learned the operations of a stockroom.
- Responsible for increasing units per transactions.
- Operated cash register and POS systems to handle purchases, refunds, and exchanges for customers.
Education
Bachelor Of Science (B.S.) In Biology -
Old Dominion University
05.2020
Skills
- Team Leadership
- Logistics Planning
- Staff Management
- Time Management
- Coaching and Mentoring
- Inventory Management
References
- Stefanie Hinckley, Nike, Head Coach, (757) 813-1998, Stefanie.hinckley@nike.com
- Yolonda Wade, Nike, Assistant Head Coach, (804) 814-8982, Yolonda.wade@nike.com
Timeline
Shipping and Receiving/Stockroom Department Manage
Nike
03.2022 - Current
Footwear Department Manager
Nike
06.2020 - 03.2022
Administrative Assistant
Nike
04.2019 - 06.2020
Sales Associate
Champs Sports
07.2018 - 12.2018
Sales Associate
Nordstrom
06.2017 - 09.2017
Sales Associate
Footaction
06.2016 - 04.2017
Sales Associate
Footlocker
06.2013 - 09.2015
Bachelor Of Science (B.S.) In Biology -
Old Dominion University