Jordan Boyd
Summary
Experienced clinician equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Physical Therapist, Acute Care/Rehab
Lifepoint Health
08.2022 - Current
- Devise treatment plans according to client's goals resulting in 100% client satisfaction
- Resolve client concerns using conflict management and strong communication skills
- Track client progress, specifically to analyze the successful completion of goals
- Develop strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
Intake Specialist
Sword Health
06.2024 - Current
- Increase customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Assist clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Facilitate smooth transitions between different departments by effectively communicating relevant client information at each stage of their journey within the organization.
Director of Physical Therapy
Concentra Medical
01.2023 - 09.2023
- Grew clinic revenue by expanding service offerings and attracting new patients through targeted marketing efforts.
- Coordinated and evaluated services offered in clinics such as therapeutic exercise and functional training, modalities and manual therapy.
- Fostered a positive work environment that supported collaboration among team members while maintaining high ethical standards.
- Improved overall clinic performance with ongoing quality improvement initiatives, regularly evaluating processes and results.
Supervising Physical Therapist
Crōm Rehabilitation, LLC
11.2020 - 07.2022
- Integrated tools and processes to encourage cross functional collaboration
- Assisted in administrative tasks, including developing reports and user analysis
- Supervised and delegated tasks to staff, including 4 physical therapy assistants, 3 technicians and numerous students/volunteers
- Exhibited attention to detail by managing scheduling of over 50 clients consistently
Founder and Chief Executive Officer
Body By Boyd
01.2015 - 12.2021
- Championed successful business models, project plans and achieved project deliverables
- Worked independently to launch new services and utilize re-branding strategies
- Researched industry trends to support adaptability to change and innovation
Education
Doctorate of Physical Therapy (DPT) -
Hampton University
Hampton, VA05.2020
Bachelor of Science (B.S.) -
University of Tennessee
Knoxville, TN05.2017
Skills
- Proficient with Microsoft Office
- Clinical reasoning
- Patient Relations
- Verbal and written communication
- Critical Thinking
- Decision-Making
Certification
Google Project Management Certification
Timeline
Intake Specialist
Sword Health
06.2024 - Current
Director of Physical Therapy
Concentra Medical
01.2023 - 09.2023
Physical Therapist, Acute Care/Rehab
Lifepoint Health
08.2022 - Current
Supervising Physical Therapist
Crōm Rehabilitation, LLC
11.2020 - 07.2022
Founder and Chief Executive Officer
Body By Boyd
01.2015 - 12.2021
Bachelor of Science (B.S.) -
University of Tennessee
Doctorate of Physical Therapy (DPT) -
Hampton University