Jordan Boylan
Glendale,AZ
Summary
Ambitious Restaurant General Manager with 10 years overseeing high-traffic establishments. Talented at managing large, diverse teams of service personnel. Comfortable taking responsibility for everything from back-office operations to front end performances.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Pilot Travel Centers
Avondale, AZ
02.2014 - Current
- Ensured compliance with health, safety and sanitation standards.
- Maintained accurate inventories of food, supplies and equipment.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Scheduled staff shifts and monitored labor costs.
- Recruited, trained and supervised staff members.
- Analyzed financial statements and prepared budgets for the restaurant.
- Managed busy and highly popular restaurant with professional, well-trained staff.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Retail Sales Manager
Pilot Travel Centers
Thousand Palms, CA
02.2014 - Current
- Maintained a clean work environment to promote safety standards.
- Established relationships with vendors, suppliers, and other partners.
- Reviewed financial statements regularly to track store performance.
- Provided guidance to staff members regarding operational procedures.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Shift Supervisor
Pilot Travel Centers
Palm Springs, CA
02.2014 - Current
- Ensured all safety and sanitation regulations were met throughout the shift.
- Provided on-the-job training to new staff members.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
High School Diploma -
Sandra Day O'connor High School
Glendale, AZ05-2013
Skills
- Food Safety
- Health Code Compliance
- Customer Engagement
- Staff Scheduling
- Operations Management
- Inventory Management
- Labor Management
- Food Preparation
- Employee Retention
- Restaurant operations management
- Proven sales record
- Labor and food cost control
Certification
- ServSafe Certified for Food Safety
Timeline
Restaurant General Manager
Pilot Travel Centers
02.2014 - Current
Retail Sales Manager
Pilot Travel Centers
02.2014 - Current
Shift Supervisor
Pilot Travel Centers
02.2014 - Current
High School Diploma -
Sandra Day O'connor High School