Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jordan Britosalas

El Paso

Summary

Dedicated and hardworking professional with customer service and caregiving experience in fast-paced environments. Skilled in communication, conflict resolution, and providing support to individuals with diverse needs. Background includes working as a McDonald’s crew member, cashier at Love’s Travel Stops, and currently serving as a Personal Care Assistant since April 2025. Known for strong work ethic, adaptability, and a commitment to serving the community.

Overview

4
4
years of professional experience

Work History

Personal Care Assistant

Aid Home Health Care
04.2025 - Current
  • Assisted clients with daily living activities, promoting independence and comfort.
  • Supported personal hygiene routines, ensuring dignity and respect for clients.
  • Maintained a clean and safe environment, adhering to health and safety standards.
  • Communicated effectively with clients and families, fostering trust and rapport.
  • Documented client progress and needs accurately in care plans.

Cashier

Loves Travel Stop
09.2024 - 04.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and product information to enhance satisfaction.
  • Maintained accurate cash drawer balances through diligent tracking and reconciliation.
  • Collaborated with team members to ensure seamless store operations during peak hours.
  • Trained new staff on register operations and customer service best practices.
  • Monitored inventory levels and communicated needs to management for restocking purposes.
  • Greeted customers entering store and responded promptly to customer needs.

Front Crew Member

McDonald's
06.2021 - 09.2024
  • Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and repeat business.
  • Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
  • Collaborated with team members to maintain cleanliness and organization of workstations, enhancing operational efficiency.
  • Assisted in training new crew members on service protocols and company standards, promoting a cohesive team environment.
  • Resolved customer inquiries and complaints promptly, fostering a positive dining experience for guests.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Brought customers orders to their tables.

Education

Associate of Arts - Criminal Justice

El Paso Community College
El Paso, TX
05-2026

High School Diploma -

Homeschool
Online
03-2023

Skills

  • Behavior management
  • Client rapport
  • Stress management
  • Adaptable under pressure
  • Time management
  • Verbal and written communication skills

Languages

English
Native or Bilingual

Timeline

Personal Care Assistant

Aid Home Health Care
04.2025 - Current

Cashier

Loves Travel Stop
09.2024 - 04.2025

Front Crew Member

McDonald's
06.2021 - 09.2024

Associate of Arts - Criminal Justice

El Paso Community College

High School Diploma -

Homeschool

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