Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
INVENTORY CONTROL SPECIALIST
Best Buy
09.2020 - Current
Allocates products readily available to customers in accordance with the planogram/map of the store the demand of each product
Identifies the products with high risk of theft/damage and provides extra measures to ensure the safety of each item
With a team of 10, located and counted all products in each department on the annual Physical Inventory Day in only 4 hours
Routine completion of over 1000 transactions in order pickups and delivery installations
Informs customers about the status of their online transactions and provides alternatives if the order has been cancelled or delayed
Facilitates consumers and clients to the appropriate department in accordance with their product needs/interests, effectively managing traffic
Recognized as Employee of the Month in January 2022 after outstanding performance of accruing $1 million in online order transactions and team positivity growth
Attained over $50,000 in online transactions on Black Friday 2021 strategically as a leadership status.
BUDGETING AND CLIENT LIASON INTERN
Congressional District 27, New York City Council
03.2022 - 08.2022
Acted as first point of contact for clients entering the office through greetings and immediate service
Provided excellent customer service communication by meeting all client demands with only a group of 4 client liaisons
Developed and maintained data entries for over 600+ client faced issues in the district
Educated and Engaged clients in conversations regarding the necessary steps to resolving their neighborhood issues
Studied and implemented the 5 legislative procedures and government policies in correlation to recurring complex issues in the local district neighborhood
Assisted in conducting research on what lead to the Statewide New York Pay Transparency Law passing in 2022
Collaborated with local neighborhood officials to construct an Easter Event to commemorate the inauguration of the District Member 27 Nantasha Williams.
Education
Bachelor of Arts - Economics
York College, City University of New York
Queens, NY
Skills
Inventory Monitoring
Database Maintenance
Complex Problem-Solving
Microsoft Office
Retail and Costumer Service
Production Organization
Customer Care
Policy and Procedure Implementation
Investigative Research
Team Collaboration
Clerical Support
Administrative Support
Accomplishments
Trained and supervised team of 5 staff members.
Received Employee of the Month honors for the month of January in 2021.