Jordan Brooks
Sacramento,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Great with working with others to meet common goals in the workplace.
Overview
7
7
years of professional experience
Work History
Occupational Health Specialist
Tanner Medical Center
Villa Rica, GA
09.2023 - Current
- Maintained accurate records of all medical and drug results
- Coordinated workers' compensation claims process including filing paperwork with insurance carrier, providing follow up care.
- Developed and implemented occupational health policies, procedures and programs.
- Collaborated with human resources department to ensure proper documentation of employee illness or injury incidents.
- Performed pre-employment physicals as required by company policy or regulations.
- Documented CDL's in the national registry
- Reviewed medical records to determine fitness for duty and return-to-work status.
Infant Teacher
Creative Corner Preschool
Sacramento, CA
01.2022 - 08.2023
- Encouraged independence while providing guidance during mealtime routines such as eating independently or helping feed others.
- Organized and maintained a safe, clean, and stimulating learning environment for infants.
- Established positive relationships with families by communicating regularly about their child's progress.
- Provided individualized care and attention to each infant in the classroom.
- Observed infants' development and documented milestones using appropriate assessment tools.
- Maintained records of attendance and provided weekly updates to parents regarding their child's activities.
- Assisted with diaper changes and assisted children with toileting needs when necessary.
- Collaborated with other staff members to plan special events such as field trips or birthday parties for the children.
- Sanitized toys, equipment, supplies and surfaces regularly.
Manager
Uniform Advantage
Sacramento, CA
04.2022 - 12.2022
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Maintained adequate staffing to meet objectives within budget.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
Assistant Manager
Uniform Advantage
Sacramento, CA
05.2020 - 04.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
Associate
Uniform Advantage
Sacramento, CA
08.2019 - 04.2020
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged and stocked new merchandise following placement directions.
- Stocked sales floor and assisted in product movement and merchandising plans.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
Team Member
Target
Sacramento, CA
08.2017 - 07.2019
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Initiated inventory control measures to sustain stock levels.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
Education
High School Diploma -
Grant Union High School
Sacramento, CA05.2017
Skills
- Operations Management
- Strategic Planning
- Project Management
- Budget Control
- Time Management
- Cross-Functional Team Management
- Schedule Preparation
- Sales and Marketing
- Staff Management
- Team Leadership
Timeline
Occupational Health Specialist
Tanner Medical Center
09.2023 - Current
Manager
Uniform Advantage
04.2022 - 12.2022
Infant Teacher
Creative Corner Preschool
01.2022 - 08.2023
Assistant Manager
Uniform Advantage
05.2020 - 04.2022
Associate
Uniform Advantage
08.2019 - 04.2020
Team Member
Target
08.2017 - 07.2019
High School Diploma -
Grant Union High School