Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

JORDAN BROWN

Colo Spgs,CO

Summary

NLMS 1050756 PROFILE NMLS-prepared, innovative and reliable leader with extensive experience in driving deposit activity and innovating client focused solutions through utilization of technology in alignment with corporate goals. Expertise in full-service management with emphasis on procedures, compliance, sales, operations, and relationship building. Implement unique budgetary strategies to reduce waste, optimize processes, elevate pipeline productivity, and provide world class client service. Proven strengths in team and consensus building, communication with partners, and strategic utilization of consultants and vendors. Excel at achieving results, high-performance team building, and implementation of best practice methodologies.

Overview

11
11
years of professional experience
1
1
Certification

Work History

BRANCH MANAGER/AVP

NBH Holdings Company
11.2022 - Current
  • Coaching and mentoring associates to fulfill their full potential and meet quarterly incentive metrics in a manner consistent with core company values
  • Host regular events and conferences at the banking center location to engage with small businesses and community members
  • Continue to personally add over 6 million in new deposits through developing centers of influence to promote products, service, and experience
  • Perform regular drawer and vault audits in compliance with internal control requirements
  • Leverage Power BI reporting to identify opportunities to acquire, expand, and retain client relationships
  • Responsible for managing, staffing, and scheduling all direct report work schedules within the banking center, including recruiting/identifying talent, interviewing, selecting the branch team, and onboarding of new associates
  • Cultivate strong partnerships with peers, direct reports, and line of business partners with emphasis on client experience and overall positivity
  • Provide direction and guidance to all associates to ensure compliance with regulatory, security, and internal controls including, but not limited to, timely completion of all banking center objectives while establishing regular inspection points
  • Perform the duties of teller, banker, trainer, and auditor as required
  • Exhibit sound judgement and reliable leadership to mitigate any and all bank risks to the fullest extent possible

TEAM LEAD COMMERCIAL LOAN PROCESSING

Brillient Corporation
04.2020 - 03.2021
  • Provide loan level operational support for a team of ten loan processors
  • Process daily log activities, approve weekly timecards and requests for time off
  • Calculate income for self-employed applicants and compare with stated revenue amounts
  • Coordinate with Small Business Administration to facilitate disaster relief assistance for businesses impacted by the COVID-19 epidemic
  • Compile team data statistics and articulate productivity in an intelligent manner in weekly management meetings
  • Provide guidance and direction to direct reports regarding established processes and procedures
  • Maintain and service pipeline of commercial business loan applications
  • Perform regular audits of team members’ pipelines
  • Report on suspected and confirmed fraudulent activity
  • Provide relief to as many qualifying businesses as possible
  • Ensure compliance with established SBA internal procedures and lending guidelines

LOAN DOCUMENTATION SPECIALIST III

Wells Fargo Bank NA
03.2013 - 04.2015
  • Independently managed a pipeline of 80+ loans, notating each daily
  • Coordinated with vendors and loan partners to meet order deadlines and ensure accuracy of reporting
  • Generated monthly trend reports for management
  • Provided direction and guidance to entry level loan doc specialists to ensure compliance with procedures and regulatory lending requirements
  • Calculated income for self employed and wage earning borrowers
  • Coordinated with branch personnel to service borrower accounts
  • Provided loan level support to borrowers, underwriters, and branches nationwide for team members out of office

Education

BACHELOR OF INNOVATION -

University of Colorado
Springs, Colorado

Skills

  • Power BI
  • Fiserv
  • FinCen
  • Teller Ops
  • Branch Ops
  • Loan Ops
  • Notary Services
  • Project Management
  • Time Management

Accomplishments

Added over 6 million dollars to the bank's deposit portfolio in less than a year


Increased stack ranking of the bank from number 77 to number 3 in net deposit growth


Added over 50 new relationships to the bank's clientele including 3 new private clients


Coached 4 associates to meet and exceed their incentive goals ensuring maximum payout


0 audit findings in Q2 of 2023



Certification

NMLS

Notary Public

Timeline

BRANCH MANAGER/AVP

NBH Holdings Company
11.2022 - Current

TEAM LEAD COMMERCIAL LOAN PROCESSING

Brillient Corporation
04.2020 - 03.2021

LOAN DOCUMENTATION SPECIALIST III

Wells Fargo Bank NA
03.2013 - 04.2015

BACHELOR OF INNOVATION -

University of Colorado

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JORDAN BROWN