Jordan Brown
Conway,AR
Summary
Punctual and honest Online Shopper, with solid background in busy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve services.
Overview
3
3
years of professional experience
Work History
Cashier/Sales Associate
Bed Bath & Beyond
07.2020 - 08.2022
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Online Grocery Associate
Walmart
06.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Education
High School Diploma -
Sylvan Hills High School
Sherwood, Sherwood, Nicole, Ar05.2021
Skills
- Works well with others
- Fast on my feet
- Positive Customer Engagement
- Excellent Written and Verbal Communication
- Verifying Eligibility
- Policy Adherence
- Credit Card Applications
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
Timeline
Online Grocery Associate
Walmart
06.2022 - Current
Cashier/Sales Associate
Bed Bath & Beyond
07.2020 - 08.2022
High School Diploma -
Sylvan Hills High School
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