Jordan Burton
Charlotte,NC
Summary
Proven achiever with a track record of enhancing customer satisfaction at Apple Store through expert troubleshooting and client relationship building. Skilled in software installation and packaging, consistently exceeded sales targets by identifying cross-selling opportunities. Demonstrates strong technical support and interpersonal skills, contributing to team goals and maintaining safety standards. Hardworking Package Handler with more than [Number] years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Overview
3
3
years of professional experience
Work History
Apple Specialist
Apple Store
2021.04 - 2024.06
- Enhanced customer satisfaction by providing personalized and knowledgeable assistance in selecting Apple products.
- Maximized sales potential by identifying cross-selling opportunities and offering tailored recommendations based on individual client needs.
- Collaborated with team members to consistently achieve sales targets and exceed customer expectations.
- Exceeded expectations as an individual contributor within a competitive sales environment while simultaneously supporting team efforts towards shared goals.
Package Handler
Amazon
2023.08 - 2024.07
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Cashier
Ross Dress for Less
2021.01 - 2024.01
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Auto Detailer
Autobell
2023.05 - 2023.06
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Education
Master of IT Certification - Information Technology
Job Corps
Pine Knot, KY06.2024
High School Diploma -
Garinger High School
Charlotte, NC06.2023
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Expert Troubleshooting
- Client Relationship Building
- Software Installation
- Network Connectivity
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Software configuration
Timeline
Package Handler
Amazon
2023.08 - 2024.07
Auto Detailer
Autobell
2023.05 - 2023.06
Apple Specialist
Apple Store
2021.04 - 2024.06
Cashier
Ross Dress for Less
2021.01 - 2024.01
Master of IT Certification - Information Technology
Job Corps
High School Diploma -
Garinger High School
Similar Profiles
Maryori Lopez MezaMaryori Lopez Meza
Cashier at Apple StoreCashier at Apple Store
Ronicka AllenRonicka Allen
Security Officer at Apple StoreSecurity Officer at Apple Store
Nathan TrajkovicNathan Trajkovic
Creative at Apple StoreCreative at Apple Store