Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Hi, I’m

Jordan Cacciola

Director, Sales Enablement and Operations
Charlotte,NC
Jordan Cacciola

Summary

Performance-oriented Sales Leader offering an exceptional record of achievement over a 9+ -year career. Tenacious manager with a strategic and analytical approach to solving problems, bringing in and keeping customers, and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

9
years of professional experience
1
Certification

Work History

Convene

Director of Sales Enablement & Operations
12.2022 - Current

Job overview

  • Built the Sales Enablement team and system from the ground up.
  • Planning and Coordination of US and UK Commercial Onsite Conferences (Hotel blocks, content, speakers, entertainment, welcome and nightly events..etc.)
  • Implemented a knowledge-sharing system to ensure sales team members have all of their sales tools at their fingertips
  • Lead Global Inbound Sales Team
  • Works directly with the Director of Operations to ensure onsite events are running smoothly and efficiently with the highest level of customer service.
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
  • Achieved regional sales targets through effective territory management and relationship building with key clients across the US and UK.
  • Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.


Yaymaker

North American Manager, Private Events
02.2018 - 12.2022

Job overview

  • Lead a remote operations & sales team throughout North America
  • Corporate Partnership Deals and Contracting (1800 flowers, Thriver, Bonfire, Hoppier, BEV Wine) which has generated over 500K in revenue in 2021
  • Corporate Vendor Partnership Deals & Contracts (Avital, A Virtual Toast, Teambonding, VinodiVino, FeetFirst Events, Fuzzy Logic, Globalbelly, Bean Box) which have generated 1MIL in revenue in 2021
  • Celebrity Partnership Deals & Contracts (Montell Jordan, Jim Gaffigan, Miguel Cervantes, Fran Drescher) which has generated 350K in revenue in 2021
  • Details all high-end events (Celebrity Fireside Chats, Comedy Shows, Speaker Series Events, Corporate All Hands Events ((Ex: Youtube 4K guest holiday party)))
  • Worked alongside Marketing to create an all new Private Events Page + Experience pages on the Yaymaker website (Design, Images, Content)
  • Since changing the site, we have seen a 30% increase in leads
  • Worked alongside tech to create a custom event management CRM (Design, functions, rollout) which has increased our team's productivity substantially
  • Leads weekly training sessions for my ops and sales team
  • Leads monthly training sessions for our corporate event hosts and GM's
  • Created an organization wide initiative called

The Langham Hotel

Conference Services Coordinator
08.2017 - 02.2018

Job overview


  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Managed the daily “pack” of reports, containing all BEO’s o Assisted marketing team with creating off site gifts and events for clients.
  • Coordinated and managed all in-house Langham events.


Entertainment Cruises

Senior Events Coordinator
07.2015 - 08.2017

Job overview

  • Enhanced attendee experiences by meticulously coordinating all event logistics and ensuring seamless execution.
  • Streamlined event planning processes for increased efficiency, resulting in the successful coordination of numerous events simultaneously.
  • Developed strong relationships with vendors and suppliers, securing high-quality services at competitive rates.
  • Managed budgets and finances for multiple events concurrently, ensuring optimal resource allocation and timely invoice payment.
  • Coordinated and planned 500+ social events, weddings, corporate events and tradeshows.
  • Celebrity Cruises (New Kids on the Block, Jennifer Hudson, Michael Bolton, WWE, Total Divas, Summer House)
  • Managed hiring and scheduling of summer interns (7) and two other event coordinators

Education

Springfield Technical Community College

Associated Degree from Communications/Media Theory
01.2011

Skills

  • Sales & Event Team Leadership
  • Client Relationship Management
  • Training & Knowledge Management

Certification

  • Hubspot: Sales Enablement Certification, 2024
  • Disney Leadership Program, 2021, Leadership Training
  • Sales Assembly, 2020, Rising Sales Leadership
  • US Career Institute, 2013, Wedding and event coordination

Timeline

Director of Sales Enablement & Operations

Convene
12.2022 - Current

North American Manager, Private Events

Yaymaker
02.2018 - 12.2022

Conference Services Coordinator

The Langham Hotel
08.2017 - 02.2018

Senior Events Coordinator

Entertainment Cruises
07.2015 - 08.2017

Springfield Technical Community College

Associated Degree from Communications/Media Theory

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Jordan CacciolaDirector, Sales Enablement and Operations