Jordan Calleros
Summary
Dynamic sales professional with a proven track record at Lids Hat World, adept in customer needs assessment and upselling. Excelled in creating lasting customer relationships and achieving sales goals through effective business development and inventory control. Skilled in both order processing (hard skill) and fostering team rapport (soft skill), consistently driving revenue growth.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Lids Hat World
07.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Package Handler
Fedex Grounds
05.2024 - 07.2024
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Proved successful working within tight deadlines and a fast-paced environment.
Yayos Mobile Detailing
Gerardo Calleros
08.2021 - 06.2024
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Trained detail team to deliver best possible service to customers with quality work.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Set procedures for protecting vehicle interiors through use of dyes, paints and waxes.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06-2022
Skills
- Order Processing
- Customer Needs Assessment
- Retail loss prevention
- Product Sales
- Promotional support
- Upselling
- Business Development
- Inventory Control
- Payment Processing
- Sales Development
- Outgoing Personality
- Cash Register Operation
- Sales Goals Attainment
Affiliations
- Exclesius Financial Company
Languages
Spanish
Professional Working
Interests
Musician of 12 years Self taught in 4 instruments which are guitar, bass, drums, and piano
Will be going back to school in the spring for my Associates Degree
Timeline
Sales Associate
Lids Hat World
07.2024 - Current
Package Handler
Fedex Grounds
05.2024 - 07.2024
Yayos Mobile Detailing
Gerardo Calleros
08.2021 - 06.2024
High School Diploma -
Santa Fe High School
Similar Profiles
Cassandra CassyCassandra Cassy
District Field Sales Manager at Lids Hat WorldDistrict Field Sales Manager at Lids Hat World
Kaleb AllenKaleb Allen
Assistant Store Manager at Lids Hat WorldAssistant Store Manager at Lids Hat World
Eliezer WashingtonEliezer Washington
Sales Associate at Lids Hat WorldSales Associate at Lids Hat World