JORDAN CAMPBELL
Southfield,MI
Summary
Ambitious graduate from Western Michigan University offering several years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Excellent reputation for resolving problems and improving customer satisfaction. Skill working with office software programs, including Microsoft Word, Excel, StarRez, Entrata, and Onesite Leasing & Rent Management Software.
Overview
11
11
years of professional experience
Work History
Area Administrative Coordinator
Wayne State University School
Detroit, MI
12.2023 - Current
- Responsible for the creation, management and maintenance of resident information, documents and files, including key and access management. Serve as main contact for students, parents, and guests in relation to housing resources, key/access management, guest/package management, damage billing, and work orders
- Serve as a member of the housing and dining operations and finance team. Report to Director of Housing Operations.
Server
Jagged Fork
Lathrup Village, MI
10.2022 - Current
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Underwriter 1
United Wholesale Mortgage
Pontiac, MI
01.2023 - 04.2023
- Utilized diverse data tools and processes to analyze, interpret and manage data.
- Inspected financial statements, credit information and title data to complete underwriting process.
- Utilized underwriter authority to correspond with corporate risk appetite and strategy.
SERVER/MANAGER ON DUTY
Breakfast At Tiffiny's
Kalamazoo, MI
12.2021 - 07.2022
- Created positive work environment for employees and delivered exceptional customer service
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
PRIMER, Webasto
Plymouth, MI
08.2021 - 12.2021
- Operated primer station, measuring and priming windshields to assemble more than 150 products and components per day
- Inspected finished parts and components to enforce QA standards and uncover defects prior to distribution.
OFFICE BOOKKEEPER AND LEASING AGENT
The Wyatt
Kalamazoo, Southfield, MI
11.2018 - 07.2021
- Verified over $1,000 of cash and credit payments daily
- Maintained and processed invoices, deposits and money logs
- Reported financial data and updated financial records in ledgers and journals
- Organized and carried out efficient month-end, quarterly and year-end processes
- Created plans with general manager to remedy financial discrepancies and reconcile issues with delinquency records
- Boosted occupancy, (248) 722-5519
- Jordancampbell2017@gmail.c om percentage by leveraging market knowledge and successful promotional strategies.
SERVER/BARTENDER
Applebee’s Grill And Bar
Kalamazoo, MI
07.2019 - 06.2020
- Delivered exceptional guest experiences through attentive service and quick response to issues
- Checked identification to enforce age regulations for alcoholic beverages
- Assisted wait staff with timely food delivery and guest requests
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.
FAMILY NANNY, Jennifer Kohl
Birmingham, MI
06.2013 - 08.2018
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation
- Assisted children with homework assignments and special projects across different subjects
- Involved children in caring for household pets and chores
- Prepared tasty, healthy meals for children to encourage good eating habits
- Built positive and nurturing environments to support child social and emotional growth.
PRODUCTION LINE WORKER
TRIGO
Warren, MI
05.2018 - 07.2018
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools
- Worked closely with others in team-oriented settings to maintain line productivity
- Assisted quality assurance by visually inspecting items and removing defective parts
- Made sure that products were produced on time and are of good quality.
Education
Bachelor of Science -
Western Michigan University
Kalamazoo, MI08.2022
High School Diploma -
University High School Academy
Lathrup Village, MI06.2017
Skills
- Planning & Organizing
- Friendly, Positive Attitude
- Supervision & Leadership
- Multitasking and Prioritization
- Upselling Products and Services
- Office Administration
Timeline
Area Administrative Coordinator
Wayne State University School
12.2023 - Current
Underwriter 1
United Wholesale Mortgage
01.2023 - 04.2023
Server
Jagged Fork
10.2022 - Current
SERVER/MANAGER ON DUTY
Breakfast At Tiffiny's
12.2021 - 07.2022
PRIMER, Webasto
08.2021 - 12.2021
SERVER/BARTENDER
Applebee’s Grill And Bar
07.2019 - 06.2020
OFFICE BOOKKEEPER AND LEASING AGENT
The Wyatt
11.2018 - 07.2021
PRODUCTION LINE WORKER
TRIGO
05.2018 - 07.2018
FAMILY NANNY, Jennifer Kohl
06.2013 - 08.2018
Bachelor of Science -
Western Michigan University
High School Diploma -
University High School Academy
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