Sales professional with strong track record in customer relationship management and sales growth. Known for collaborative teamwork, adaptability, and focus on results. Recognized for skills in sales techniques and customer engagement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Program Manager
Aircraft Gear Corporation
01.2018 - Current
Managed and supervised administrative and daily program operations, complying with policies and regulations
Established, maintained, and nourished relationships with key customer accounts, understanding their needs
Collaborate with engineering to achieve clients desired designs
Established team priorities, maintained schedules and monitored performance, evaluated employee performance and conveyed constructive feedback to improve skills
Addressed and resolved technical, financial, and operational concerns by working with team members and directors
Chief expeditor for all manufacturing processes for sales of products through all sales divisions, monitor and forecast inventory levels to suit customer demands
Serve as a liaison between production and sales to ensure proper inventory levels, update sales with accurate lead times
Increased customer satisfaction through effective communication of program goals and expectations
Sales & Marketing
Aircraft Gear Corporation
04.2016 - Current
Recognized as a top sales representative obtaining the largest gross earnings
Drove sales growth by identifying new market opportunities and executing targeted marketing campaigns
Handling a high volume of incoming customer orders for the company ensuring all customer needs are met
Negotiated prices, set delivery times, and worked with logistics to prioritize product delivery
Prospected event volume, checked previous sales numbers, selected designs, and ordered merchandise to market company products accordingly, ensured products were marketed through social media promotion and presentation
Coordinated effectively with other departments, including sales, marketing, and operations, to drive company-wide initiatives aimed at enhancing the overall customer experience
Developed strategic marketing plans for product launches, leading to increased sales and customer engagement
Collaborated with sales, marketing, and finance departments to develop forecasts for demand planning purposes
Implemented social media marketing campaigns to increase brand visibility, driving traffic to the company website and growing online sales
Coordinated with the engineering department to set specifications for custom orders
President
Highkey Properties LLC
04.2020 - Current
Own/manage/maintain residential properties, collect rent, arrange any needed repairs, and manage tenant relations
Oversee and manage the screening of rental applications, creating leases, and maintaining records
Completed all preparations for marketing properties, including but not limited to inside and outside maintenance
Streamlined organizational processes by evaluating current systems and implementing improvements
Increased customer satisfaction through continuous improvement initiatives and excellent customer service
Sales Representative
A-1 Restoration
09.2014 - 04.2016
Increased sales revenue by identifying and targeting high-potential accounts
Scheduled appointments accordingly and managed the team's time wisely to ensure projects were completed on time
Assessed damages and dealt directly with vendors to ensure contracts were completed in a timely manner
Quality inspected products and installations ensuring clients' needs were fulfilled
Generated additional sales opportunities with upselling and cross-selling techniques
Expanded customer base through cold calling, networking, and relationship building
Utilized CRM software to manage client information, track leads, and monitor sales progress
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations
Performed effectively in self-directed work environment, managing day-to-day operations and decisions
Manager
Jimmy John's
10.2011 - 09.2014
Blain's Farm and Fleet
10.2008 - 10.2011
Fred's Roofing and Home Improvements
03.2006 - 01.2009
Education
BS - Business Administration
Northern Illinois University
Associates Degree -
Rock Valley College
High School Diploma -
Boylan Central Catholic High School
Skills
Project management
Proficient in Microsoft office suites
Extensive inside & outside sales experience
Excellent verbal and written communication skills
Experience negotiating with clients, vendors, and suppliers
Operational excellence
Strategic planning
Adaptable and reliable
Staff training
Leadership team building
Eager to learn
Certification
TMA - Manufacturing Leadership Program
CPR/AED Certification
First Aid Certification
Timeline
President
Highkey Properties LLC
04.2020 - Current
Program Manager
Aircraft Gear Corporation
01.2018 - Current
Sales & Marketing
Aircraft Gear Corporation
04.2016 - Current
Sales Representative
A-1 Restoration
09.2014 - 04.2016
Manager
Jimmy John's
10.2011 - 09.2014
Blain's Farm and Fleet
10.2008 - 10.2011
Fred's Roofing and Home Improvements
03.2006 - 01.2009
Associates Degree -
Rock Valley College
High School Diploma -
Boylan Central Catholic High School
TMA - Manufacturing Leadership Program
CPR/AED Certification
First Aid Certification
BS - Business Administration
Northern Illinois University
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