Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Cantu

Katy,TX

Summary

Results-oriented General Manager with extensive expertise in operations management, team leadership, and strategic planning. Proven ability to optimize processes, drive efficiency, and deliver high-quality outcomes within deadlines. Skilled in budget management, staff development, and implementing effective policies to enhance productivity. Known for conscientious work ethic and meticulous attention to detail, bringing valuable management skills and knowledge to General Manager role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Club Pilates
08.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Increased company revenue by 20% through effective sales strategies as Club Pilates General Sales Manager.
  • Developed and implemented successful sales training programs, improving team performance and customer loyalty.
  • Mentored and managed sales representatives, contributing to their individual success and overall department growth.
  • Analyzed customer feedback and usage data to identify areas for improvement.
  • Established and maintained strong relationships with business partners to identify new opportunities and drive growth.

Assistant Manager

Club Pilates
12.2019 - 08.2022
  • Achieved a consistently high sales record, exceeding individual targets as a Club Pilates Senior Sales Associate.
  • Met and exceeded sales objectives on a consistent basis to drive company growth.
  • Trained new sales personnel on company policies, customer acquisition strategies, and successful sales techniques.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules, and delegating assignments to meet coverage and service demands.

Front Desk Sales Associate

Club Pilates
11.2018 - 12.2019
  • Maintained a neat and organized front desk area to ensure a professional appearance.
  • Created and maintained front-desk procedures, and other documents..
  • Execute the sales process of lead generation, follow-up, and close memberships.
  • Conduct tours of the facility while establishing relationships and targeting individuals' needs and wants.

Education

BBA - Accounting

Texas A&M University - Corpus Christi
Corpus Christi, TX
05.2023

Skills

Skilled Collaborator

Adaptive and Rapid Learning

Effective cross-functional communicator

Solutions-oriented professional

High Achiever

Process Optimization and Problem Solving

Certification

Licensed in Property & Casualty Insurance

Google Analytics

Timeline

General Manager

Club Pilates
08.2022 - Current

Assistant Manager

Club Pilates
12.2019 - 08.2022

Front Desk Sales Associate

Club Pilates
11.2018 - 12.2019

BBA - Accounting

Texas A&M University - Corpus Christi
Jordan Cantu