Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jordan Canyon

Quality Assurance Administrator
Tracy,CA

Summary

Problem solver who gets great enjoyment out of identifying issues and stopping them at the source. Excels at staying calm and collected during stressful situations. Hyper focused on operating ethically and by the book. Heavily technology driven and loathes inefficient processes. Looking to find opportunities to improve employee experience through optimizing physical processes with digital tools.

Overview

12
12
years of professional experience
3
3
Certifications

Work History

Quality Assurance Administrator

Best Buy
03.2018 - Current

Maintain accuracy of building inventory via parternships internal and external. Identify systematic and behavioral issues to mitigate company loss in shrink and damage. Document findings and provide reports to facilitate coaching conversations with employees.

Warehouse Coordinator

Best Buy
09.2021 - 02.2022

Assign and distribute workload to efficiently move product and meet shipping deadlines. Review bill of lading paperwork to ensure accuracy of documentation. Swiftly navigate and resolve picking and labor issues as they arise.

Warehouse Clerical Support

Best Buy
02.2017 - 03.2018

Handle day to day waving operations and inventory management processes. Validate model and condition of products returning from deliveries and stores. Resolve customer facing issues in relation to order status and inventory.

Shift Leader

Pizza Hut, LLC
03.2012 - 02.2017

Managed all building operations. Oversee and train new employees. Count and maintain inventory levels for all food items. Field customer complaints and handle delivery disputes. Designate daily labor based on current and projected sales.

Education

No Degree - BIT Bachelor's in Information Technology

Strayer University
Washington, DC
05.2001 -

Skills

Leadership and Training - 10 years

Excel Expert - 7 years

Warehouse Management Systems - 7 Years

Database Management Systems - 10 years

Data Science - 5 years

IT Hardware/Software - 6 years

External Networking - 6 years

Quality Control - 7 years

Process Development - 5 years

Accomplishments

Participated in FY2024 Stretch Assignment resulting in the best inventory results in the last 5 years for all 4 territories.

Certification

Data Science Foundations Fundamentals

Timeline

Data Science Foundations Fundamentals

05-2024

IT Fundamentals Pro

12-2023

Excel Essential Training

09-2022

Warehouse Coordinator

Best Buy
09.2021 - 02.2022

Quality Assurance Administrator

Best Buy
03.2018 - Current

Warehouse Clerical Support

Best Buy
02.2017 - 03.2018

Shift Leader

Pizza Hut, LLC
03.2012 - 02.2017

No Degree - BIT Bachelor's in Information Technology

Strayer University
05.2001 -
Jordan CanyonQuality Assurance Administrator